Freelancer profile translated to English.

Description

Do you lack the time to manage administrative tasks, quotes, invoicing, client follow-up, or reminders? Do you want clear organization, up-to-date files, and a stress-free back office? That's exactly where I come in.

Specializing in administrative and commercial management, I help you structure, streamline, and secure your operations. I handle your sales administration, quote and invoice tracking, document management, client reminders, liaison with your accountant, and daily organization of your activity. You'll gain time, visibility on your figures, and reliable organization.

My added value? I don't just execute: I anticipate, prioritize, and optimize your processes. Accustomed to multi-tasking environments, I manage emergencies with method and composure. I become a true pillar of your organization, capable of bridging the gap between you, your clients, and your partners.

I regularly undertake missions such as:

✔ Quote and invoicing management

✔ Payment tracking and reminders

✔ Complete administrative organization

✔ Client database management

✔ Preparation of accounting elements

✔ Commercial back-office coordination

My goal: to free you from administrative burdens so you can focus on your core business and the development of your activity.

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Saint-Étienne (up to 50km), Lyon (up to 50km), Le Puy-en-Velay (up to 50km)

FREELANCE
SELF-EMPLOYED ADMINISTRATIVE AND COMMERCIAL ASSISTANT
CIVIL ENGINEERING
January 2021 - Today (5 years and 7 months)
Saint-Étienne, France
• Traditional secretarial skills.
• Managed client and supplier follow-up, including commercial actions.
• Proficient in entering and tracking quotes and invoices.
• Contributed to daily management for HR and accounting departments, focusing on process optimization and finding commercial solutions.
• Presented and marketed my tool PAKILIE (software for family caregivers), demonstrating sales and marketing skills.
Global Vision & Process Optimization Proficiency in Management Tools Accounting & Financial Monitoring Identification and Mobilization of Key Stakeholders Needs Analysis & Definition of Tools and Resources
Société Générale
OPERATIONAL QUALITY SUPERVISOR
CONSULTING AND AUDITS
January 2016 - June 2021 (5 years and 5 months)
Andrézieux, France
My interventions focus on 4 key areas:
• Financial Security
• Customer Protection
• Permanent Control
• Ethics My role is to assist the sales force in managing commercial and regulatory pressures while ensuring the effective implementation of the bank's operational risk and information security policy.
Process Management and Optimization Analysis and Reporting Administrative and Commercial Management Internal Coordination and Communication Quality and Compliance Monitoring
Société Générale
AGENCY DIRECTOR & CUSTOMER ADVISOR
BANKING AND INSURANCE
September 2001 - January 2016 (14 years and 4 months)
Perpignan, France
• Managed, led, and developed the agency's commercial activity.
• Responsible for prospecting, from conception to follow-up.
• Ensured the compliance of agency operations.
• Local representative for brand promotion in synergy with market players.
• Identified, retained, and developed high-potential clients.
• Conducted wealth assessments for residents and non-residents.
• Expertise in implementing investment and financing solutions.
• Promoted digitalization and electronic signatures for optimal client process compliance.
Team Management and Leadership Business Development and Customer Relations Operational and Administrative Management Financial Analysis and Performance Monitoring Risk Management and Compliance