Freelancer profile translated to English.

Description

Experienced professional in sales, administrative management and customer service. Organized, rigorous and always ready to save a situation (even a distressed file), I am motivated by the quality of service provided and the development of lasting relationships… with clients, not just with the coffee machine.

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Cabinet dentaire
ADMINISTRATIVE ASSISTANT AND RECEPTION
HEALTH AND WELLNESS
July 2025 - Today (1 year and 1 month)
Toulouse, France
• Reception of patients in person and by phone
• Appointment management and scheduling (Doctolib)
• Administrative follow-up of files and management of mutual insurance
• Billing, payment collection and payment tracking
• Handling a large volume of calls and emails
Determination Organization Consulting rigorous
Mutualia
ADMINISTRATIVE ASSISTANT
August 2011 - December 2021 (10 years and 4 months)
Le Puy-en-Velay, France
• Welcome and advise members
• Management of requests and end-to-end file follow-up
• Personalized customer support
• Updating customer data and administrative management of contracts
Hópital
VERSATILE ADMINISTRATIVE ASSISTANT
August 2011 - December 2021 (10 years and 4 months)
11400 Castelnaudary, France
• Welcome and direct patients and visitors
• Management of a high volume of calls and emails
• Creation, updating and archiving of files (medical, financial, and administrative)
• Billing follow-up, reminders, and routine accounting operations