ACFreelancer profile translated to English.
Back to original languageAbout Audrey
Sales, Prospecting, SDR, Administrative Management: your trusted partner
With 20 years of experience in event management, I have honed a real know-how in project management, administrative follow-up, commercial prospecting, and customer relations. Today, I put my expertise at the service of freelancers, artisans, VSEs, and companies that wish to optimize their daily management and strengthen relationships with their clients.
My favorite area?
Customer management and administrative management, key elements that, when mastered, ensure the sustainability and growth of a business. I support you in simplifying and optimizing these processes, to save you time and allow you to focus on what matters most.
- Customer Management: Loyalty, personalized follow-up, and long-term relationship maintenance are essential for the sustainability of a business. I help you optimize the management of your client portfolio, develop it, and implement tools and methods to ensure a fluid, lasting, and effective relationship.
- Administrative Management: Quotes, invoices, reminders, file tracking... These essential tasks are often time-consuming. I take care of them to allow you to save time, improve your organization, and focus on your priorities.
My method:
A comprehensive approach combining quality customer management, rigorous administrative follow-up, and optimized organization, all based on a perfect mastery of administrative aspects related to sales. This expertise ensures smooth and efficient management, freeing you from administrative constraints.
Responsive, organized, and attentive, I support you in simplifying your processes and allowing you to offer an impeccable customer experience.
Want to discuss your needs? Let's talk...
French
Native or bilingual
Can work on-site
Paris (up to 20km)
Experience
- LiberkeysReal Estate NegotiatorSeptember 2023 - Today (2 years and 9 months)Houilles, France• Prospecting (field, telephone, and relational). Client portfolio management• Actions related to sales. Administrative file tracking
- Maison DucasseSales ManagerJune 2019 - June 2023 (4 years)Paris, FranceSales ManagerMusée du Quai Branly – Paris 7th Ducasse Paris Group – Musiam• Management and organization of corporate events• Client negotiation and portfolio loyalty• Staff management and scheduling• Maintaining profitability of files
- Maison des CentraliensSite ManagerJanuary 2013 - June 2019 (6 years and 5 months)Paris, FranceKaspia Réceptions (formerly Butard Group)• Management of private events• Supplier and vendor negotiation• Staff management and scheduling• Operational and administrative follow-up• Implementation, adherence to, and monitoring of procedures
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Education
- DEESMA (European Diploma of Higher Marketing Studies) and Marketing DegreeAkor,2006DEESMA (Diplôme Européen d'études supérieures de marketing) Et licence de marketing
- BTS in Commercial ActionAkor,2005BTS Action commerciale