Freelancer profile translated to English.

Description

Versatile, organized, and solutions-oriented remote assistant, I offer my clients over 15 years of experience in management, coordination, and customer relations. My background has allowed me to develop strong Office Manager skills: administrative organization, activity monitoring, schedule management, project coordination, internal and external communication, proficiency in IT tools, and a keen sense of priorities.

I have held several positions of responsibility that have given me a global vision of the company: key account manager, production management, and brand development. There, I strengthened my skills in revenue monitoring, dashboards, forecast analysis, planning, inter-departmental coordination, and process optimization. This experience has given me rigor, attention to detail, foresight, and excellent interpersonal skills.

In parallel, the creation and management of La Maison aux 5 Croix have allowed me to develop my entrepreneurial spirit: market research, pricing strategy, work monitoring, business development, reservation management, social media, and customer relations. This experience has brought me autonomy, creativity, and a strong ability to adapt.

Responsive, reliable, and dedicated, I enjoy contributing to customer satisfaction and the smooth running of organizations. I easily integrate into new environments and provide effective administrative and organizational support.

Languages

French
Native or bilingual
English
Conversational
German
Conversational

Workplace preferences

Can work on-site

Strasbourg (up to 20km)

Labonal
Key Account Manager
FASHION AND COSMETICS
October 2006 - December 2022 (16 years and 2 months)
Sélestat, France
I have held several positions of responsibility that have given me a global vision of the company: key account manager, production management, and brand development. There, I strengthened my skills in revenue monitoring, dashboards, forecast analysis, planning, client portfolio management, negotiation with buyers, inter-departmental coordination, and process optimization. This experience has given me rigor, attention to detail, foresight, and excellent interpersonal skills.
Dashboard and reporting Sales administration Customer relations Process optimization Planning
La maison aux 5 croix
Tourist Accommodation Manager
HOSPITALITY
January 2023 - Today (3 years and 5 months)
Strasbourg, France
The creation and management of a 3-bedroom gîte, La Maison aux Croix, allowed me to develop my entrepreneurial spirit: market research, pricing strategy, work monitoring. I was also able to leverage my skills to define my strategy, monitor business development (administration and reservations), as well as manage communication through social media and customer relations. This experience has brought me autonomy, creativity, and a good ability to adapt.
Sales administration Dashboard and reporting Organization and planning Autonomy Creativity