Freelancer profile translated to English.

Description

Virtual assistant specializing in administrative management, I support freelancers and small businesses in their daily tasks.

Organized, reliable, and responsive, I handle time-consuming tasks such as email management, quote and invoice creation and tracking, and updating tracking spreadsheets.

Thanks to my experience in customer relations and organization, I help you save time and focus on your core business.

I offer a simple, clear, and efficient collaboration, with packages tailored to your needs.

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Assistante maternelle
Childminder
PUBLIC SECTOR
October 2024 - Today (1 year and 8 months)
A trained childminder, I am an organized, reliable, and meticulous professional.

On a daily basis, I am used to managing schedules, administrative documents, communication with families, and precise follow-up.

Today, I am putting these skills to work for freelancers and small businesses as a virtual assistant.

I can assist you with:
– Email management and sorting
– Quote and invoice creation and tracking
– Updating tracking spreadsheets (Excel / Google Sheets)

My goal: to save you time, relieve you of administrative tasks, and build a relationship of trust.

Available for a simple, clear, and efficient collaboration.
Centre d’appels
Call Agent
PUBLIC SECTOR
January 2022 - September 2024 (2 years and 8 months)
Poitiers, France
As a call agent in a contact center, I handled incoming and outgoing calls, provided customer information, and processed their requests.

I was responsible for:
– Telephone reception and listening to customer needs
– Appointment scheduling and information transmission
– File follow-up and information updates
– Handling difficult situations with calm and professionalism

This experience allowed me to develop excellent communication, organization, and customer relations skills, as well as a great ability to adapt.
Invoicing Administrative Management