About Aude
French
Native or bilingual
English
Fluent
Spanish
Fluent
Experience
- METRO FranceRegional Transformation Manager - IDFAGRICULTUREMarch 2020 - December 2021 (1 year and 9 months)Nanterre, FranceAs part of a national sales point transformation program:
- Design of new organizational structures
- Creation of the support system for management and field teams
- IT Referent: identification of necessary resources and tools, field/IT liaison, implementation support
- Management/support of teams in the Ile de France region (14 sales points / 25% of turnover)
- National Project Manager for Services - Customer Relations
Regular contacts: Executive Committee, Operations Department, Sales Point Managers and teams, Sales teams - METRO FrancePMO Strategic ProjectsAGRICULTURENovember 2016 - February 2020 (3 years and 4 months)Nanterre, France- Management of transversal strategic projectsBusiness areas: omnichannel retail, customer service, pricing, data, customer relationsIT ReferentSupport for business needs definition, drafting specifications, testing strategy- Creation & management of a change management program to support digital transformation (98 sales points / 8000 employees) and then the deployment of various strategic projects- Internal Trainer Lean 6 SigmaRegular contacts: Executive Committee, Extended Executive Committee, Business Unit Managers, Sales Point Managers, CIO, Sales Teams
- METRO FranceProject Manager - Delivery & ServicesAGRICULTUREMarch 2012 - October 2016 (4 years and 8 months)Nanterre, France- Development of new business units & new service offeringsProject ManagementOverhaul of After-Sales Service (organization and tools)Team support- Budget ManagementStrategy, business plan/casesManagement of multi-activity team (accounting/management, business development, project)
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Education
- Advanced Diploma in ManagementGrenoble Ecole de Management2008Spécialité Comptabilité/Finance
- Additional training: Leadership, Manager of Managers, Trainer Training, Process Communication, Design Thinking, CoDev, DISCInternal Training2016
Certifications
- Lean Six Sigma Green Belt Executive CertificateCentrale Supélec2010
- Accompagner les Transitions ProfessionnellesGarance & Moi / RS58692022