Freelancer profile translated to English.
Back to original languageAbout Athéna
Digital marketing specialist with a strong background in project management, customer relations, and community management. Passionate about developing innovative strategies to enhance customer engagement and optimize sales performance.
Certification: Communicating on social networks to promote your brand | Clarà Web, 2025 – RSUS Digital Certifying (OPQF Qualification)
National School of Commerce, 2009 – International Business BTS
Master 2 Marketing Communication, Media Institute, 2015
French
Native or bilingual
Spanish
Conversational
English
Conversational
Remote only
Primarily works remotely
Experience
- ELODIE DA SILVAHEAD OF ACQUISITION & COMMUNITY MANAGERJanuary 2024 - July 2025 (1 year and 6 months)Design and deployment of the acquisition strategy (paid and organic traffic). Management of advertising campaigns for the Cool Baby Academy brand. Monitoring and analysis of performance to achieve set objectives. Management of Cool BabyAcademy's social media (Instagram, Facebook & Youtube).
- LÕU.YETU & JIMMY FAIRLYCUSTOMER RELATIONS OFFICERNovember 2019 - July 2020 (8 months)Happy Customer Care (responding to emails, managing after-sales service operations & social media). Tools: Zendesk, Magento, Fastmag, Coliship, Appsheet, Cubyn, Facebook, Instagram.
- ISABELLE N'GUYENONLINE BUSINESS BROKERAGENovember 2019 - November 2023 (4 years)E-commerce brokerage: I assist in the sale and acquisition of e-commerce businesses: Ecommerce, SAAS, Agency, Affiliation. Prospecting, auditing, sales, contracts, supervision of 2 saleswomen. Tools: Clickup, Semrush, Shopify, Google Analytics, Google Doc/Sheet.
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Education
- Baccalaureate in Economics and Social Sciences with a Mathematics optionJanson de Sailly High School2007
- International Business BTSNational School of Commerce2009