Freelancer profile translated to English.
Back to original languageAbout Astrid
Specialized trainer in sales, customer relations, and operational support, I work with companies, CFA, and training organizations to develop concrete and actionable skills in the field.
My interventions focus on training facilitation, pedagogical engineering, and the support of learners and employees.
I pay particular attention to the application of skills in real-life situations to promote action and professional autonomy.
Areas of intervention:
• Sales & Retail
• Customer Relations
• Operational Management
• Employee Onboarding
• Pedagogical Engineering
Available in person in the Alpes-Maritimes and remotely.
French
Native or bilingual
Can work on-site
Nice (up to 10km), Menton (up to 50km)
Experience
- Synergy SchoolREFERENCE TRAINERAugust 2025 - April 2026 (8 months)Support of groups (up to 20 learners) towards certification (success objective) Coordination of courses and individualized follow-up to secure training paths Adaptation of content to the requirements of the professional field Individualized follow-up promoting success and professional integration
- C&A FRANCESTORE MANAGERJanuary 2014 - January 2022 (8 years)Marseille, France8 years of field management focused on sales performanceManagement of multidisciplinary teams (up to 80 employees)Steering of commercial performance (indicators, objectives, results)Support and development of team skills Implementation of action plans and monitoring of field results Team animation around common objectives
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Education
- PROFESSIONAL FPA-RNCPGIP - FIPAN20242025PROFESSIONNEL FPA-RNCP
- BTS MANAGEMENT OF COMMERCIAL UNITSCPEA PARIS2012BTSMANAGEMENTDES UNITES COMMERCIALES