Astride C.

I am leveraging my community management experience to support entrepreneurs, e-commerce businesses, and small businesses in managing daily communication and customer interactions.

My services include:

- Managing incoming emails and responding to customer inquiries

- Order tracking, returns, and FAQ management

- Moderating messages and comments on social media platforms

- Tracking and organizing interactions for smooth communication

- Light administrative support: updating spreadsheets, simple reports, information organization

Rigorous, organized, and attentive, I adapt to each client's world and needs to ensure a professional and caring customer relationship.

Availability: weekdays (afternoons) and weekends.