About Astrid
French
Native or bilingual
English
Native or bilingual
Experience
- Haut-Commissariat de la République du Cameroun au CanadaReceptionist / Administrative AssistantJanuary 2023 - February 2025 (2 years and 1 month)Ottawa, ON, Canada• • Greet the public and handle bilingual phone reception (French / English)• • Process administrative requests and provide information according to established procedures• • Manage schedules, plan and confirm appointments• • Perform data entry, update files, and file documents• • Write and record administrative information with rigor• • Forward files and communications to the relevant departments• • Strictly adhere to confidentiality rules and deadlines
- Entreprise Afrique ServicesOffice Clerk / Customer ServiceJuly 2020 - February 2021 (7 months)Abidjan, Côte d'Ivoire• • Welcome clients and respond to requests by phone and in person• • Process client files and record information in databases• • Perform administrative follow-up on requests and documents• • Support internal teams in file coordination• • Ensure data accuracy and adherence to administrative procedures
- Université d'OttawaParticipant in the FSS Challenge | Faculty of Social SciencesSeptember 2024 - October 2024 (1 month)Ottawa, Canada• • Writing a briefing note for a minister• • Research, analysis, and formulation of strategic recommendations• • Oral presentation and management of a question-and-answer session
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Education
- Maîtrise en affaires publiques et internationalesUniversité d'Ottawa2025Maîtrise en affaires publiques et internationales
- Baccalauréat en économie internationale et développementUniversité d'Ottawa2025Baccalauréat en économie internationale et développement