Assia Touzani

• Project: "Probes & Robots" - Provide Orange's various departments with automated tests that reflect user behavior as much as possible, as well as video quality measurement probes, in order to alert pilots in case of service failure before user feedback, and to provide data on service quality compared to other telecommunication operators.

• Budget management and establishment of billing minutes.

• Quarterly commercial proposal, monitoring of team allocations.

• Organizing team production to achieve the requested revenue and profitability objectives.

• Workload management based on needs.

• Risk and issue management.

• Service optimization (progress plans, action plans, LEAN Management).

• Participation in recruitment for the contract.

• Supervision and training of new joiners.

• Handling contacts with project service providers and suppliers.

• Preparation and facilitation of project steering committees and various meetings.

• Reporting and various extractions as requested by the client.

• Various meetings with the business unit, requesters, and operators.

• Monitoring of acceptance testing and deployments.

Project: "HaLO" - Supporting the client in designing an application for managing incidents observed during aircraft landings (e.g., A320).

• Needs analysis and problem identification with users (Aeronautical Engineers).

• Backlog design and management, project roadmap, and agile solutions.

• Writing and prioritizing user stories.

• Managing communication between stakeholders, agile team members, and developers.

• Leading teams to successfully complete projects with a high on-time delivery rate.

• Supporting the development team during estimations (Sprint Planning).

• Testing user stories before deployment.

• Facilitating various ceremonies and meetings.

• Analyzing customer feedback and data to create user stories and identify opportunities to improve product quality.

Project: "PetSmart" - Supporting the client in the technological choices and tools for creating a web application for booking dogs/cats by professionals and individuals, as well as monitoring animal health.

• Gathering client needs and defining the application's various functionalities.

• Collaborating with marketing, design, and development teams to deliver the project on time with high-quality standards.

• Writing user stories and prioritizing the backlog.

• Collaborating and aligning with the Product Owner to successfully complete the project.

• Managing the delivery schedule.

• Testing user stories before deployment and overseeing the deployment.

• Improving Core Web Vitals performance scores from 40% to 99% on the application through innovative code minification and database optimization techniques.

• Developing features in Angular and ensuring the application is responsive (Web, Mobile).

• Managing different environments (DEV, INT, STG) on GitHub.

• Fixing application bugs and improving existing features.

• Automating tasks to increase performance.

• Analyzing and tracking end-user application usage using Google Analytics and Forsee.