Assen Boualam

As a restaurant consultant, I offer a range of services addressing the 3 key aspects of an establishment: the Venue, the Plate, the Customer Experience. These 3 foundational aspects of a restaurant are what I come to optimize through various skills: ✅ Development of innovative restaurant concepts that meet customer expectations while adhering to industry standards. ✅ Evaluation and improvement of product quality, including supplier selection, inventory management, and implementation of food safety standards. ✅ Creation of concepts adapted to the operational constraints of the establishment. ✅ Staff training and development to enhance customer experience and operational efficiency. ✅ Lean management and flow management If you are looking to improve the quality of your restaurant business, do not hesitate to contact me to discuss how I can help you achieve your goals. With my experience and commitment to excellence, I am confident that I can help you reach new heights!

As a restaurant consultant, my mission has been primarily focused on transition management, with two main aspects. Firstly, I was responsible for managing all operations related to bars and restaurants for the Easter Festival. This role encompassed a variety of tasks, including organizing, coordinating, and supervising activities to ensure an exceptional culinary experience for all festival attendees. Secondly, my role involved training and supporting the new Director of Bar & Restaurant Operations who had been recently hired. I worked closely with him to familiarize him with the specific procedures and expectations of his position. My goal was to provide him with the necessary tools and support for a smooth and effective transition.

Hired for a newly created position as manager of intermission bars at the Grand Théâtre de Provence, I continuously expanded the scope of my responsibilities to work transversally with all departments and evolve my skills to the position of Director of Restaurant and Bar Operations. This involved a constant ramp-up in terms of services and requirements regarding customer satisfaction.