Freelancer profile translated to English.
Back to original languageAbout Assala
👋 Hello! I'm Assala, a business developer specializing in commercial development and client acquisition for 8 years.
🚀 Looking to accelerate your growth and increase your revenue? I will support you throughout the entire sales cycle, from prospecting to closing.
🎯 How I can help you boost your business:
✅ Commercial prospecting & lead generation: prospect identification and qualification.
✅ Commercial strategy
✅ Negotiation & closing
✅ B2B & B2C Development
✅ Structuring and automating sales processes
🔍 Why entrust your business development to me?
✔️ 8 years of experience in client acquisition, prospecting, and retention.
✔️ ROI, KPI, and commercial performance-oriented strategy.
✔️ Expertise in complex sales, SaaS, digital, and innovative solutions.
✔️ Personalized approach to maximize your conversions and scale your business.
📞 Want concrete results? Let's discuss it in 15 minutes! 😉
French
Native or bilingual
Italian
Native or bilingual
English
Fluent
Arabic
Native or bilingual
Can work on-site
Lyon (up to 50km)
Experience
- CUSTOMER SUCCESSMANAGER / SOFTWARE PROJECT MANAGEROctober 2023 - January 2025 (1 year and 4 months)
- Complete management of a client portfolio, from onboarding to proactive follow-up
- Commercial development through upsell and cross-sell
- Advanced technical support and bug resolution
- Client training and support in using solutions
- Client account management and optimization
- Dispute management and maintaining client satisfaction
- Software testing, quality control, and process documentation
- Creation and management of LinkedIn content to enhance company visibility
- Closing and finalizing sales
- BOULANGERIE THEVENETTRAVELING SALES REPRESENTATIVE RHONE-ALPESMay 2022 - October 2023 (1 year and 5 months)
- Management and development of a portfolio of 50 clients on the road
- Field prospecting and acquisition of new clients
- Customer retention and regular on-site client follow-up
- Dispute management and commercial negotiations
- Management of points of sale and product promotion
- Training and support for in-store teams
- Competitive intelligence and field reporting
- Creation and updating of customer databases
- Order tracking and product placement optimization
- Distribution of samples and launch of new offers
- BISCUIT BOUVARDSALES AND MARKETING ASSISTANTNovember 2021 - May 2022 (6 months)
- Updating products on the ALKEMICS platform
- Sending catalogs and commercial mailings
- Updating prices
- Preparing statistics for sales meetings
- Validating promotions
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Education
- MASTER IN ENGLISH IN COMMERCE AND ENTREPRENEURSHIPMbway - Business SchoolMASTER COMMERCE ET ENTREPRENEURIAT EN ANGLAIS
- BACHELOR'S DEGREE IN LEA (LANGUES ÉTRANGÈRES APPLIQUÉES) BRAND AND BUSINESS STRATEGYUniversity of BurgundyLICENCE LEA STRATEGIE DE MARQUE ET D'ENTREPRISE