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Assa D.AD

Assa D.

Supermalter

Marketing/CRM Project Manager

€700/day
5 projects
Paris, FR
8-15 years

Average response time: 24 hours

Freelancer profile translated to English.
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About Assa

Hello,

I design, manage, and optimize your projects with impact and efficiency!

Digital transformation and innovation project manager, I support companies in the design, management, and optimization of high-impact strategic projects.

I work on cross-functional projects combining digital transformation, customer communication, generative AI, process organization, and change management, with a strong coordination capacity between departments, management, and external partners.

My added value:
- Structuring and managing complex projects
- Cross-functional coordination (departments, IT, legal, marketing, and agencies)
- Process optimization and governance
- Strategic and operational vision

📱 Transformation and project management:

💼 Manager of the communication workstream for the new European directive on consumer credit
💼 Redesign of customer journeys and communications for the entire company
💼 Integration of a DAM (from tender to implementation)
💼 Implementation of a legal workflow: validation of advertising communications with lawyers
💼 Implementation of a rewriting tool with AI integration
💼 Implementation of a new RACI process:

🎯 Management of communication campaigns and offers: strategy, conception, writing, and deployment...
👨‍🏫 CRM strategy construction - Creation of newsletters, customer journeys, content writing
🖊️ Spelling and grammar check of documents

Continuous improvement and customer satisfaction are my priorities! That's why I am committed to giving my best to best support my clients.

I remain available for discussion,

Sincerely,

Assa
  • French

    Native or bilingual

Can work on-site
Paris (up to 50km)

Experience

  • Sofinco
    Communication/Marketing Project Manager
    BANKING AND INSURANCE
    November 2023 - Today (2 years and 7 months)
    Massy, France
    Managed the customer communications redesign project: prioritization, rewriting, compliance, testing, production — enhanced quality and reduced risks by over 600 messages, harmonized templates
    • Scoped the routing simplification project: rationalized routers used to reduce complexity and facilitate sending management.
    • Deployed a DAM: asset centralization, enhanced governance, automated approvals
    • Managed the consumer information workstream: applied new advertising regulations to all communication assets
    • Implemented a management tool for advertising validation requests: automated tracking and reliable validation
    • Integrated a generative AI for rewriting management letters: standardized tone, enhanced consistency —
    • Coordinated multi-team governance (Business, Legal, Communication, IT, Compliance) — streamlined decisions and enhanced management.
    • Conducted workshops and change management support — rapid adoption of new tools and methods.
    Digital Project Manager Project Management Communication Strategy Marketing Business Strategy
  • Nestlé Nespresso SA
    B2C Marketing Project Manager
    AGRICULTURE
    October 2021 - September 2023 (1 year and 11 months)
    France
    Managed, coordinated, monitored, and executed 360° offers
    Developed operational marketing strategy
    Coordinated teams: retail, store, e-commerce, supply, technical, DRC...
    Facilitated strategic meetings: strategic orientations, kick-off, briefs, feedback
    Created operational briefs for all field teams
    Managed and monitored the budget allocated to each commercial offer/marketing project
    Supervised junior marketing project manager interns (business school)
    Digital Project Manager Marketing Strategy Project Management CRM
  • WAISSO
    CRM Consultant at Accor hotel
    May 2021 - October 2021 (5 months)
    Developed relational and promotional campaigns for Southern European markets - France, Italy, Spain, and Portugal
    Created and sent partner campaigns (Taste of Paris, PSG)
    Managed cross-functional projects (software, internal processes)
    CRM Project Management Campaign Management

Reviews

5.0

Out of 1 rating

V

Véronique

Crédit Agricole Personal Finance & Mobility

Reviewed on 11/12/2025

Assa quickly took charge of several projects. She invested herself in cross-functional company projects. She successfully completed all the tasks entrusted to her. Quick integration into the team. Quality service.

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Education

  • Master, Digital Marketing et Data Analytics
    ICD Business School, Paris - Toulouse - Dublin - Shanghai
    2018
    Master, Digital Marketing et Data Analytics
  • Licence Responsable du développement commercial et marketing
    ICD Business School, Paris - Toulouse - Dublin - Shanghai
    2016
    Licence Responsable du développement commercial et marketing

Skill set

Categories