About Asma
French
Native or bilingual
English
Fluent
Experience
- IngenicoPROGRAM MANAGER IN PRODUCT VALIDATIONBANKING AND INSURANCEJanuary 2022 - January 2024 (2 years)Suresnes, FranceProject**: **Payment Platform as a Service (PPaaS)- Facilitate cross-functional product validation meetings between product marketing teams and R&D teams,- Validate customer journeys from onboarding to billing.- Prepare product demonstrations taking into account user experiences and customer journeys.- Define the strategy, methods, and tools for validation at the R&D level,- Implement an end-to-end testing framework and improve system test coverage by 30%.- Lead the automation phase (cucumber rest assured) and non-functional tests with automation engineers,- Ensure deliverables comply with the expectations of marketing and product teams,- Guarantee validation coordination with QA and DEV upstream, and regional validation downstream,- Represent validation in ceremonies such as the Change Advisory Board, incident reviews,- Evaluate the relevance of different validation phases, their coverage, and their gaps,- Mentor new hires and ensure their skill development.TECHNICAL/FUNCTIONAL STACKPayment acceptance, Scaled Agile (SAFe), notion, miro, JIRA, XRay, Confluence, REST API, Postman, Gitlab, Android, Tetra.
- IngenicoScrum MasterJanuary 2021 - December 2021 (11 months)Suresnes, France• Quality analysis of incidents and customer improvement requests,• Establishment of dashboards around service quality indicators,• Present quality reports to operations management with recommendations,• Coordinate with Operations teams to identify areas for improvement• Implementation of a documentation framework under Confluence,• Document knowledge management processes within support teams,• Qualitative analysis of customer requests and incidents and establish activity monitoring KPIs,• Facilitate SCRUM ceremonies (daily, sprint planning, sprint demo, and retrospective)• Act as a facilitator between technical teams
- ManpowerProject Manager / P.Product OwnerFebruary 2019 - December 2020 (1 year and 10 months)Nanterre, FranceProject: Redesign of Manpower's mobile application• Cross-functional coordination between technical and business teams,• Challenge deadlines and solutions proposed by development teams,• Participate in writing the Product Backlog as a Proxy Product Owner• Consider existing data and communicate migration tasks,• Manage the entire technical backlog (back and front) of the application,• Functional supervision of IT teams.• Implement the testing strategy in collaboration with IT and business teams,• Development and management of end-to-end test plans,• Anomaly management: track resolutions and document recurring issues• Deployment of application services in test environments,
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Education
- Professional Master in ManagementESSCA2021