Freelancer profile translated to English.

Description

In service companies (ESNs, SMEs, startups), poorly structured sales administration directly impacts billing and revenue.

With 10 years of experience in sales administration, I help my clients to streamline their sales cycle, monitor their outstanding balances, and structure their organization to secure their business.

Specifically, I help you to:

• Structure your order → invoicing → payment process

• Streamline and secure your invoicing

• Monitor your outstanding balances and optimize your follow-ups

• Improve coordination between your teams

• Implement dashboards and clear reporting

My goal:

Save you time, streamline your processes, and give you a clear view of your revenue.

Available for one-off or ongoing missions, part-time, as an outsourced Sales Administration Manager.

Industry field of expertise

Languages

French
Native or bilingual
Arabic
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

Société Sentechs
Head of Sales Administration & Business Development Officer
CONSULTING AND AUDITS
September 2022 - September 2024 (2 years)
Paris, France
Development and management of commercial prospecting strategies (particularly on LinkedIn Sales Navigator).
Client account follow-up: creation, invoicing, dispute resolution, overdue payment reminders, etc.
Analysis and management of sales administration processes, with a particular focus on customer satisfaction.
Coordination with internal teams to achieve growth objectives.
Use of ERP and CRM tools to optimize commercial management.
Technical environment: Boondmanger tool (CRM), Microsoft Office (Outlook, Word, Excel, PPT)
Opening accounts and managing client databases
Analyzing outstanding balances and managing activity and commercial reviews
Client follow-up: information, invoicing, overdue payment reminders, disputes, complaints
Entering and recording orders and managing the invoicing system
Training and supervising the team and new recruits
Managing mission orders and expense reports
Validating BAPs and subcontracting agreements
Monitoring new client platforms for invoice dematerialization
Process Optimization Sales Administration (ADV) Invoicing and Debt Collection Client Follow-up Order Management
Société Umanis
Sales Administration Referent
CONSULTING AND AUDITS
May 2015 - October 2019 (4 years and 5 months)
Casablanca, Morocco
Opening accounts and managing client databases
Analyzing outstanding balances and managing activity and commercial reviews
Client follow-up: information, invoicing, overdue payment reminders, disputes, complaints
Entering and recording orders and managing the invoicing system
Training and supervising the team and new recruits
Managing mission orders and expense reports
Validating BAPs and subcontracting agreements
Monitoring new client platforms for invoice dematerialization
Outstanding Balance Analysis Customer Order Management Training Invoicing and Debt Collection Client Follow-up
Société Eole Cosmetics (filiale d'Europe Cosmetics)
Administrative and Logistics Officer
FASHION AND COSMETICS
March 2013 - May 2015 (2 years and 2 months)
Tanger, Morocco
Handling phone calls and managing the administrative aspects of files
Managing and monitoring team activity; working hours, absences and leave, payroll preparation, drafting employment contracts, establishing administrative files
Monitoring sales, processing customer orders and managing customer complaints
Analyzing purchase orders and tracking them
Prospecting, seeking new clients and promoting sales
Classifying and archiving administrative documents (invoices, purchase orders, payslips).