Asmaa Redaoui

With several years of experience in administrative, commercial, and customer service assistance, I now support entrepreneurs, managers, and SMEs in the smooth management of their daily activities — so they can focus on what truly matters: growing their business.

My background has allowed me to work in demanding environments such as hospitality, catering, tourism, and reception, where rigor, attention to detail, and service excellence are essential. Today, I bring this same rigor to the digital world as a versatile virtual assistant.

🚀 What I can offer you

• Comprehensive administrative & commercial management: client follow-up, quotes/invoices, reminders, agenda organization, email and report writing.

• Optimization and structuring of your internal processes for increased efficiency and clarity.

• CRM & digital tools management: HubSpot, Notion, Airtable, Monday.com, Trello, Google Workspace, Canva, etc.

• Customer relationship & after-sales support (phone, chat, emails).

• Professional event management & coordination (trade shows, seminars, meetings, video conferences).

• Assistance with funding applications, grants, and complex administrative files (ANAH, OPCO, FSE, etc.).

• Marketing & digital support: creation of materials, newsletter writing, LinkedIn or showcase site optimization.

🎯 My strengths

• A proactive and results-oriented approach: I quickly identify areas for improvement and propose concrete solutions.

• Complete autonomy, while remaining highly communicative and organized.

• Excellent understanding of the field and customer relations, stemming from my experience in establishment management.

• Advanced mastery of modern management, communication, and automation tools.

🏆Achievements

+30% customer loyalty through improved internal processes