Freelancer profile translated to English.

Description

Digital Project Manager | Low-code & Automation Specialist | Agile Methods (Scrum/Kanban)

I support companies in the digitalization of their business processes, from needs definition to the deployment of operational solutions.

💡 Thanks to my expertise in low-code tools (Knack, Make, Zoho, etc.), I design custom applications that improve efficiency, reduce errors, and simplify the daily lives of teams.

✅ What I offer:

- Digital project management (Agile Methodology)

- Development of business applications via low-code platforms

- Automation of internal processes

- Requirements gathering, writing specifications

- Testing, acceptance, training, and user support

👥 With 5 years of experience (including 3 as a project manager), I have managed over 10 transformation projects for external and internal clients.

👉 Available for remote or hybrid missions. Let's talk about your needs!

Languages

Arabic
Native or bilingual
French
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

VEOSMART
Project Manager
January 2022 - Today (4 years and 5 months)
Definition, coordination, and management of all projects aimed at transforming a company for 9 external clients as well as internal projects. Proactive management of human resource allocation and leadership of a dynamic team to ensure project success. Planning and supervision of each project phase in compliance with best practices, from project strategy to preliminary testing, including technical solution selection, validation steps, acceptance testing, training, and user support. Creation of 11 high-performance Web applications using low-code development platforms for maximum efficiency and flexibility. Identification of solutions to project issues, leading brainstorming sessions. Monitoring of planning reports and project progress for the client and stakeholders.
VEOSMART
Project Lead
August 2019 - December 2021 (2 years and 4 months)
In-depth collection and analysis of client needs to clearly define project objectives. Management of all project phases, including team management, schedule tracking, and risk management. Creation of innovative IT tools to meet specific project needs. Testing, validation, and quality assurance of developed solutions to ensure they meet expectations. Implementation and monitoring of performance indicators to evaluate project effectiveness. Management of the acceptance process to ensure deliverables comply with project requirements. Creation and implementation of project reports to inform stakeholders and ensure clear visibility. Drafting of essential documents such as development methods, testing procedures, guides, training materials, and distribution to users. Training users on new solutions and providing change management support for a smooth transition. Providing ongoing assistance during solution deployment. Detection and analysis of anomalies, followed by the implementation of corrective actions to ensure project success.
NESTLÉ
Intern Quality Assurance Management Maghreb
January 2019 - July 2019 (6 months)
Preparation and monitoring of the ISO 9001 audit to ensure compliance with quality standards. Continuous improvement of the QMS to enhance process efficiency. Implementation of the DMAIC project aimed at reducing non-conforming products (bad goods). Monitoring of KPIs related to customer complaints to ensure high customer satisfaction. Coordination and monitoring of internal and external audits to maintain quality and compliance. Conducting audits to evaluate the performance of Marketing agencies. Review and improvement of approval procedures to strengthen decision-making processes.