Description

I am a Senior Quantitative Research specialist with over seven years of experience. Having worked with boutique and global research companies like Ipsos allowed me to experience various customer portfolio and research methods. I help brands turn complex data into board-ready strategic narratives, specializing in end-to-end management of the projects.

Languages

Turkish
Native or bilingual
English
Fluent
Italian
Basic

Workplace preferences

Remote only

Primarily works remotely

IPSOS
Senior Research Executive – Customer Experience
March 2022 - November 2022 (8 months)
• • Led CX research projects for financial services clients (B2C & B2B)
• • Built projects to measure satisfaction and brand metrics
• • Oversee all aspects of project management, including survey design, questionnaire development, and reporting.
• • Provide research-driven insights to advise clients on improving their CX performance.
• • Utilize advanced Excel skills for data visualization and to streamline deliverables.
• • Deliver high-quality reports and execute automated dashboards.
• • Coordinate activities across internal and external departments.
Data analysis Market Research Customer Experience
FutureBright
Senior Creative Research Executive
May 2018 - February 2022 (3 years and 9 months)
• • Conducted ad-hoc and tracking projects for clients in sectors ranging from banking to dermo cosmetics.
• • Developed proposals, designed questionnaires, and monitored survey progress.
• •Trained field members and evaluated final data for insightful, presentable reports.
• • Developed Excel-based tools that reduced manual workload by 50%
• • Led ad testing, brand tracking, and segmentation analysis
Market Research Data analysis Survey Design Excel Dashboard
IPSOS
Project Executive
August 2015 - May 2018 (2 years and 9 months)
• • Delivered FMCG and telecom studies, including KPI tracking, churn and concept testing
• • Collaborated across departments and trained data collection teams
• • Created strategic reports and supported market performance analysis
• • Supported team members in all aspects of project execution and questionnaire design.
Market Research