About Artin
French
Native or bilingual
English
Fluent
Persian
Native or bilingual
Spanish
Basic
Experience
- hôtel Mercure Lille centre grandelaceReceptionist in Luxury HospitalityHOSPITALITYMarch 2025 - Today (1 year and 5 months)Lille, FranceReceptionist with one and a half years of experience in a 4-star establishment, I ensure a high-quality welcome for an international and demanding clientele. My daily work is based on rigor, a service-oriented mindset, and adaptability—essential qualities for guaranteeing a smooth and personalized experience for each guest.Key responsibilities:
- Guest check-in and check-out, reservation management
- Payment processing and closing of billing operations
- Preparation of daily activity reports
- Welcoming and assisting international clientele, with particular attention to foreign visitors
- Customer service and handling specific requests (information, complaints, additional services)
Trilingual (French, Persian, English), I am comfortable in a multicultural environment and can adapt to the varied expectations of a demanding clientele, while adhering to the standards of high-end hospitality. - Gosafir AcademyEnglish TeacherEDUCATION AND E-LEARNINGDecember 2021 - September 2023 (1 year and 9 months)Bandar Abbas, IranEnglish teacher at Gosafir Academy, I led classes for a diverse audience of all ages and levels within a structured educational framework.This experience allowed me to develop strong skills in communication, pedagogy, and adaptation: knowing how to rephrase a concept according to the learner's profile, managing a heterogeneous group, and maintaining engagement throughout the class.Skills developed:
- Pedagogy and teaching adapted to different audiences (children, adolescents, adults)
- Public speaking and group management
- Preparation and structuring of course content
- Patience, active listening, and individualized support
These communication and interpersonal skills are now naturally reflected in my work in hotel reception, where listening and adaptability are equally essential. - Sarv bookstoreShop AssistantRETAIL (SMALL BUSINESS)June 2021 - November 2021 (5 months)Bandar Abbas, IranVersatile employee for 6 months at Sarv Bookstore, a bookstore and stationery shop, I was mainly responsible for inventory management and administrative follow-up of goods.Key responsibilities:
- Recording product barcodes in the inventory management system
- Verifying and recording supplier invoices in the inventory tracking system
- Checking the consistency between received deliveries and placed orders
This experience allowed me to develop rigor, organization, and attention to detail—skills that I now apply in the daily administrative management of my hotel reception role.
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