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Arthur SternAS

Arthur Stern

Supermalter

Lead / Senior Product Manager | SaaS B2B AI

€750/day
10 projects
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Arthur

Product Manager for 10 years, I am a SaaS B2B/B2B2C and AI specialist.
I had the chance to develop native app products with millions of users like at Viber, but also to design and bring SaaS to market fit like at Just Eat or Sorbet.
Since 2022, I have been working on AI products, mainly ML and LLM (Doctolib, Evaneos, Make.org).
  • French

    Native or bilingual

  • English

    Native or bilingual

Can work on-site
Paris (up to 50km)

Experience

  • Make.org
    Lead Product Manager
    DIGITAL AND IT
    March 2025 - August 2025 (5 months)
    Paris, France
    Leadership of the new GenAI-assisted citizen contribution analysis platform.
    Definition of product vision, MVP, and data exploitation strategy.
    Supervision of a team of 3 PMs and direct collaboration with the CEO and CTO.
    Reorganization of product methodology and discovery, shaping, and building rituals (Shape Up), synthesis of insights, and impact-driven management.
    Impact: Conversational analysis assistant delivered in 3 months.
    MVP team coaching Generative AI AI Agent Artificial intelligence
  • Doctolib GmbH
    Senior Product Manager
    HEALTH AND WELLNESS
    July 2024 - October 2025 (1 year and 3 months)
    Levallois-Perret, France
    Architecture and deployment of Doctolib's B2B user feedback loop:
    Complete overhaul of the community platform (+300K practitioners) to make it a continuous feedback tool.
    Design and production of feedback processing and classification pipelines via LLM, as well as normalization and ingestion for internal CRMs and marketing content engines.
    Creation of AI agents to assist stakeholders in analyzing and processing practitioner feedback.
    Artificial intelligence Generative AI Business-to-Business (B2B) AI Agents User Research
  • Evaneos
    Senior Product Manager
    DIGITAL AND IT
    September 2023 - February 2024 (5 months)
    Paris, France
    Founder and lead of the first B2B Impact Team (Product, Data, Design), focusing on the operational performance of partner agencies and their related processes (sourcing, training, onboarding).
    Strategic framing of an internal AI product for forecasting agency capacity, influencing the supply-demand matching engine.
    Design of a gamified dashboard for monitoring and improving agency performance.
    Implementation of a business OKR model and KPI tree focused on margin and operational quality.
    Artificial intelligence OKR Business-to-Business (B2B) CRM

Reviews

5.0

Out of 3 ratings

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Reviewed on 2/19/2024

It is always a great pleasure to work with Arthur on a daily basis. Excellent management from discovery to delivery. Extremely valuable methodological advice, around the implementation of Shape-Up and Product Driven organizations. Thank you!
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Reviewed on 1/16/2024

Always satisfied with the work done with and by Arthur. His valuable experience allows us to question our way of working and improve it daily. He approaches our problems with calm and perspective and always knows how to advise well when necessary. Furthermore, he is always present in creating iterative value for our users by precisely choosing where to put effort to achieve maximum impact with the fairest effort.

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Education

  • Master of International Business
    ISTEC - Business and Marketing School
    2012
    Master's Degree, International Business
  • Master of International Business
    SFSU
    2011
    Master's Degree, International Business

Skill set

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