Freelancer profile translated to English.

Description

Passionate about Salesforce for 11 years, I support companies in defining strategies and implementing digital transformations around CRM and AI. With 18 Salesforce certifications, I optimize sales processes and customer experience. I advise on project management using my agile skills.

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Lyon (up to 50km)

Capgemini
Salesforce Strategy Consultant
ENERGY AND UTILITIES
June 2025 - Today (1 year)
Lyon, France
Definition of strategies and solutions within a program aimed at implementing a Salesforce CRM, a portal, and AI to optimize operational performance during the contracting process for green energy producers.
Definition of business processes
Multi-cloud Salesforce implementation strategy
Project launch support - team building, MVP, agile approaches
Salesforce Business Analysis Agile Method Project Management
Capgemini
Salesforce Strategy Consultant
HEALTH AND WELLNESS
January 2025 - April 2025 (3 months)
Lyon, France
Overhaul of the client's sales and marketing organization to optimize sales. Study of business processes and multi-org Salesforce & Hubspot technical architecture to rationalize costs.
Analysis of the operations of 10 international business entities
Analysis of each entity's architecture
Proposals for optimizations and rationalizations for better sales performance
Salesforce Digital Transformation Business Analysis
Capgemini
Salesforce Solution Designer
AUTOMOBILE
October 2022 - December 2024 (2 years and 2 months)
Lyon, France
Led a team to redesign the Lead to Cash process to reduce invoice generation time from 40 days to 40 minutes. Studied business processes and conducted workshops to build a Salesforce platform connected to Hubspot and Netsuite for an optimized end-to-end process - Europe and United States
Salesforce Digital Transformation Salesforce CPQ Team Management