Freelancer profile translated to English.

Description

Former professional rugby player, I transitioned into support and coaching. Today, I work on client relations, interviews, and follow-up missions where the quality of interaction is essential.

Comfortable speaking in public and accustomed to demanding environments, I know how to structure a conversation, ask the right questions, and quickly build trust.

I can support you with:

– Client relationship management (support, follow-up, onboarding)

– Conducting interviews (qualification, selection, structured discussions)

– Supporting and motivating your clients or learners

Serious, reliable, and adaptable, I easily integrate into your processes and fully commit to the missions entrusted to me.

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

La Rochelle (up to 50km)

Impact Mental
Mental Coach – Independent
January 2024 - Today (2 years and 5 months)
La Rochelle, France
Mental support for athletes and teams (confidence, stress management, concentration, injury recovery, etc.). Individual interviews, regular follow-up, and adaptation to each person's needs. Leading group sessions and workshops on mental strength and performance. Activity organization: scheduling, appointment booking, client tracking.
Tarkett Sports
Account Manager
December 2019 - April 2023 (3 years and 4 months)
Maison de la Région Grand Est, Paris, France
Project management for the construction of sports surfaces (synthetic fields, hybrid turf, etc.). Responding to tenders and managing files with local authorities, clubs, and companies. Coordination with technical teams and suppliers until project completion. Advising and supporting clients in choosing solutions that fit their needs and budget.