Arrisje Wenting

With passion and decisiveness, I advise young, fast-growing companies in optimizing their customer contact.

I believe that customer satisfaction and customer loyalty are a direct result of employee satisfaction, and I am convinced that the basis of a successful customer experience lies in placing both employee and customer at the center of your overall business strategy.

My mission is to make every customer and every employee an ambassador for your organization.

Who am I?

I am a driven and decisive person, always looking for ways to improve both my own performance and that of the team. I quickly grasp information and processes, understand what needs to be done in the short and long term, easily make decisions, and get to work. I devise logical and realistic solutions to problems, work meticulously, set concrete goals, and formulate clear policies.

I care about the people I work with and quickly gain their trust, which provides a solid foundation for growth and development. I work with a people-oriented and results-oriented approach. I am pragmatic, clear about my expectations, and reliable in my commitments.

Want to know more? Visit FirstTimeRightConsultancy.nl

Effective in quickly and decisively setting up and executing process optimizations, with tangible results including improved forecasting and margin optimization. Focus on stakeholder management and process optimization.

With a focus on customer and employee satisfaction and process improvements, managed and professionalized the Customer Care team (Customer Contact Center, approx. 20 FTE) of Eliza was here.