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Olivier ArnouldOA

Olivier Arnould

Supermalter

Transition Manager / PMO / Product Owner

€750/day
27 projects
Paris, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Olivier

Hello,

More than 20 years of experience in project management as a Product Owner in Agile methods and as a Project Manager in Waterfall methods assure you of my ability to understand and implement your needs (deadline, cost, resources) to address your challenges and achieve your projects, or to collaborate during a Carve Out.
I have worked in various fields such as:
- Luxury
- Healthcare,
- Fiber industry
- Cybersecurity,
- Banking,
- Tourism
- Aeronautics.
- HRIS
- Education (engineering school)

These projects were carried out in a multicultural and international context (English).
They impact the following areas:
- Cost Controlling (Project restart, contractor management, Coordination, planning, Communication)
- ITSM, implementation of a TMA (processes, tool, monitoring)
- Commercial (management, acceptance testing, general and detailed specifications, Run)
- Revenue Management (Budget, management, deployment, prioritization, acceptance testing and Run)
- Distribution systems (SAP-SD, acceptance testing, specification, Amadeus, Run)
- Online payment (Sales booking tool)
- Regulatory (GDPR impact)
- Identity and Access Management (IAM), recertification of rights and access.
- Start-up (Life cycle, Budget, BMC, resource calculation, MVP)
- Transversal (human resources, flight plan, pricing)

Currently, I am completing a mission to implement the governance of a group HRIS under Successfactors.

Finally, my career has led me to use Jira, Confluence, DevOps, PowerBI, ServiceNow, ITIL, SuccessFactors
  • German

    Basic

  • English

    Fluent

  • French

    Native or bilingual

Can work on-site
Paris (up to 50km)

Experience

  • Air France
    Transversal HRIS Project Manager
    HUMAN RESOURCES
    October 2025 - Today (8 months)
    Tremblay-en-France, France
    Human Resources Department

    Governance of the AF/KL Employee Portal
    Implementing the governance for the new joint Air France and KLM employee portal. The portal offers services related to Human Resources, IT, and communication content.

    Mission
    • Developing a methodology for identifying existing processes.
    • Referencing and documenting current processes.
    • Creating questionnaires to gather information from involved departments (HR, Communication).
    • Reporting and risk analysis
    SuccessFactors Governance
    Migration from SAP HR to SuccessFactors for the joint AF/KL solution.

    Mission:
    • Establishing an application map.
    • Identifying processes and topics requiring alignment for governance.
    • Implementing committee management and indicators.
    • Feasibility analysis for non-regression test automation (NRT).

    ServiceNow / SuccessFactors / Governance / Processes / Mapping / Interview / Sharepoint / ITIL / NRT / Transversality / Committee Management
    ITIL Processes ServiceNow Process Modeling Transversal Project Management Governance
  • TotalEnergies
    Product Owner
    ENERGY AND UTILITIES
    April 2025 - October 2025 (6 months)
    Puteaux, France
    Critical Application Rights and Access Recertification Project
    Mission:
    • Agile Ceremonies (Sprint Planning, Refinement, Sprint Review, Sprint Retro)
    • Vendor Management
    • Onboarding applications into the recertification tool (Usercube)
    • Transversal coordination of onboarding actions
    • Management of orphaned and dormant accounts, expanding functional scope
    • Monitoring of Power-BI dashboards managed by the team
    • Password security in AAM (CyberArk)
    • SOX Audit preparation
    • RFP preparation for MCO and MCS contracts
    • Participation in Run committee with the integrator
    • Roadmap, 2026

    Storage Policy Management Project
    Storage and access sharing management product (Teams, Outlook, Sharepoint)
    Mission:
    • Committee Management
    • TMA Management
    • Vendor Management
    • Incident and Lessons Learned management and follow-up
    • MCO and MCS Management
    • Analysis of profiles and roles via ServiceNow solution

    Alerting Monitoring Project
    Application generating alerts for illegitimate actions
    Mission:
    • Understanding the business rules related to the treasury server.
    • Password security in AAM (CyberArk)
    • Weekly follow-up committee
    Product Owner IAM Functional Expertise Transversality TMA Management RFP
  • Aginode
    Transition Manager / Head of ERP
    RAW MATERIALS INDUSTRY
    November 2024 - Today (1 year and 7 months)
    Courbevoie, France
    Head of ERP
    Project: As part of the Carve-out between Nexans and Aginode, stabilize ITSM processes for the SAP scope (SD, MM, FICO, APO, PP, BW) as well as satellite systems.

    Mission:
    Closing Mantis in favor of ServiceNow (Ticket migration, backlog cleanup)
    Implementing ITSM processes
    Formalizing the ticketing process
    Prioritizing the backlog (Respecting allocated resources)
    Supporting the change to the ITSM process
    Communication to Key Users
    ITSM and SAP infrastructure committee management
    Committees: prioritization, steering, activity monitoring
    Removing post-Carve-out dependencies in SAP (jobs, emails, user accounts, etc.)
    Validation of SAP technical maintenance: Kernel, SAP Support, Support packages, VTOM batches

Reviews

4.8

Out of 11 ratings

O

Olivier

TotalEnergies Global IT Services (TGITS) - Wallet - prestation VM - Assistance RUN et documentation

Reviewed on 1/6/2022

Oliver demonstrates great professionalism. Understanding of needs, advisory role, respect for deadlines and expected quality.
O

Olivier

TotalEnergies Global IT Services (TGITS) - prestation VM - Assistance RUN et documentation

Reviewed on 12/20/2021

Olivier is very serious. He quickly grasped the organization and expectations of this mission. The quality of his deliverables is as expected.

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Education

  • MSI
    ESSEC
    2007

Skill set

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