Freelancer profile translated to English.

Description

Arno is an experienced senior project and product manager with a strong technical background and extensive experience at the intersection of technology, policy, and business operations. With a focus on innovation and digital transformation, he has led complex projects in both the public and commercial sectors. Arno excels at translating organizational goals into concrete, actionable solutions. He has a proven track record in successfully managing large-scale IT programs and product development processes, combining Agile methodologies with strategic insight. He has extensive experience managing multidisciplinary teams and stakeholders at various levels within organizations, from legal experts and policymakers to software developers and commercial partners. Arno moves easily between management and operational levels, and quickly switches between high-level strategy and detail-oriented execution.

Industry field of expertise

Languages

Dutch
Native or bilingual
English
Fluent
German
Fluent
French
Basic

Workplace preferences

Can work on-site

Utrecht (up to 50km), Rotterdam (up to 50km)

Ministerie van Binnenlandsezaken
Project Manager
PUBLIC SECTOR
January 2024 - Today (2 years and 7 months)
Den Haag, Netherlands
Arno works as a Project Manager at the directorate of digital government/services on the exploration phase of the “personal digital regulations overview (PDR)”. A digital facility that should give citizens insight into which regulations they are entitled to and enable them to apply for them. The facility should contribute to reducing the non-use of regulations and reducing the complexity of services for citizens and businesses. It is a joint project of the ministries of SZW and BZK. The exploration phase resulted in an advisory report on the feasibility of this digital facility and its approach and phasing. The project team that conducted the exploration consisted of 11 people from various disciplines in the legal, regulation management, policy, and ICT domains. Furthermore, the project had active participation from large executive organizations and municipalities.

Stakeholders: SZW, VNG, Executive Organizations (UWV, SVB, BKWI, IB, Toeslagen), TNO, ICTU (regels.overheid.nl), Stimulanz, Zorgweb, Amsterdam University of Applied Sciences.
Project Management Product Management stakeholder management team development Service Design Customer Journey
Belastingdienst
Information Manager
PUBLIC SECTOR
September 2022 - December 2023 (1 year and 4 months)
Den Haag, Netherlands
In this role, Arno worked on strategic initiatives to modernize the HR systems of the Tax Administration and improve the connection with the centralized salary and personnel system P-Direkt.
• Led the integration of P-Direkt as a direct source for personnel data and coordinated the project management of the technical implementation.
• Defined and implemented a framework to link strategic goals to operational KPIs for expertise and capacity management.
Project Management Information Management HRM
Ministerie van Infrastructuur en water
Product Manager
PUBLIC SECTOR
April 2020 - August 2022 (2 years and 5 months)
Den Haag, Netherlands
Product Manager for the chain information program implementation “register of external safety risks (REV)”. Arno played an important role in the development of the system, the information model, and the governance structure. He oversaw product development and technical implementation, while also managing the progress of stakeholders inside and outside the government.

• Managed both the product strategy and project management for the statutory register of external safety risks (REV).
• Managed subcontractors, monitored project progress, and was responsible for the product roadmap and prioritization.
• Ensured that data owners adapted their processes and systems according to legal requirements and guided the implementation of a new governance structure.

Stakeholders: VNG, Environmental Agencies, ODNL, Municipalities, Rijkswaterstaat, Geonovum, provinces, Bij12, software vendors VTH solutions.
Product Management Cloud Computing GIS stakeholder management Governance Team Leadership