About Arnauld
French
Native or bilingual
Experience
- MAESTRISIT PARK AND NETWORK MANAGEREDUCATION AND E-LEARNINGFebruary 2020 - June 2022 (2 years and 5 months)Lille, France
- Negotiation of contracts with suppliers (equipment, software, ISPs, telephony, printers)
- Monitoring the proper execution of contracts with the group's service providers in the IT field;
- User assistance (Resolution of hardware and software failures)
- Management of PC and consumable stock
- Drafting troubleshooting procedures
- Management of student and administrative software licenses
- Installation and configuration of IT and telephone equipment
- Processing user complaints and scheduling intervention requests
- Supervision of 3 apprentices
- ASSOCIATION OEUVRE FALRETIT MAINTENANCE TECHNICIANCIVIC AND SOCIAL ORGANIZATIONSMarch 2017 - June 2020 (3 years and 4 months)Paris, France
- RATPHELPDESK TECHNICIANTRANSPORTATIONFebruary 2014 - March 2017 (3 years and 1 month)Bry-sur-Marne, France
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Certifications
- CISCO CCNA2M2I2021