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Arnaud PetitbonAP

Arnaud Petitbon

Supermalter

Senior Digital Project Manager | E-commerce Delivery

€700/day
6 projects
Paris, FR
15+ years
Digital Project Management
Delivery Management
E-commerce / D2C
Web Project Management
Multidisciplinary Team Coordination

Average response time: 1 hour

Freelancer profile translated to English.
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About Arnaud

Senior freelance digital project manager, I support companies in the management and delivery of high-stakes digital projects: e-commerce and D2C platforms, complex web systems, digital transformation projects, and business-oriented IT projects.

I provide complete operational management or support existing teams, covering the entire project lifecycle, from scoping to go-live and continuous optimization.

My background combines solid experience in digital agencies, consulting firms (AMOA / PMO), and client-side roles, allowing me to adapt quickly to multi-stakeholder environments with tight deadlines, budgets, and quality requirements.

Recognized for my ability to structure, coordinate, and deliver, I bring a methodical, pragmatic, and results-oriented approach, with a constant goal: to secure delivery and create tangible value for teams and the business.

Types of projects undertaken
  • Management of e-commerce and digital platform projects (B2C, D2C)
  • Redesign or creation of websites and digital ecosystems
  • Digital transformation projects and modernization of business tools
  • Delivery support within product, IT, or digital teams
  • Scoping, structuring, and securing troubled projects
.
Fashion and Cosmetics
Luxury Goods
Rail and Public transport
Banking and Financial Services
Public Sector

  • French

    Native or bilingual

  • English

    Fluent

  • German

    Conversational

Can work on-site
Paris (up to 10km)

Experience

  • Europcar
    Digital strategy project manager
    E-COMMERCE
    May 2026 - Today (3 months)
    Paris 17, France
    Accompaniment mission for the digital strategy of a major e-commerce site.

    • Definition of the mobile-first UX and e-commerce optimization roadmap.
    • Construction of CRO business cases to guide digital investments.
    • Formalization of use cases & business requirements for the product owner team
    • Prioritization of the AB testing roadmap and monitoring of CRO experiments
    • Initiation of the e-commerce site experience personalization project and deployment of use cases
    CMS & E-commerce Platforms E-commerce / D2C User Experience (UX) UX/CRO Optimization International environment
  • AIM (Academic Intelligence Marketplace)
    Product management associate
    EDUCATION AND E-LEARNING
    January 2026 - Today (7 months)
    Paris, France
    Participation in the launch of a startup offering a disruptive marketplace for connecting higher education institutions with international students through agents.

    Objective: capitalize on the growth of the international student mobility market and optimize the management of educational institution programs (fill rates, new class openings...) to generate incremental revenue.

    Associate in a team of 4 responsible for:
    • Product ownership & roadmap
    • Digital marketing strategy & user journey
    • CRM structuring
    Marketplace Digital Marketing Product Management
  • Datawords
    Delivery Manager
    DIGITAL AND IT
    June 2025 - September 2025 (3 months)
    Paris, France
    Global Delivery Manager role at Datawords, an international agency specializing in localization and translation of premium content for luxury brands and major international clients. Multi-country, multi-client environment, high quality standards. Interim management role replacing maternity leave.

    Role
    International delivery management, management of project manager team, and operational and financial performance of a portfolio of strategic luxury accounts.

    Management & Governance
    • Management and leadership of an international project manager team
    • Definition of workload plans, staffing, and resource allocation
    • Facilitation of steering meetings, HR reviews, and skills development

    Delivery & Performance
    • Operational monitoring of localization and translation project delivery
    • Implementation and monitoring of team performance KPIs
    • Risk management, operational arbitration, securing client commitments

    Financial Responsibility
    • Monitoring revenue and profitability of key clients
    • Profitability analysis, recommendations for margin optimization and operational efficiency

    Client & Stakeholder Relations
    • Monitoring relations with account managers
    • Coordination with internal agency stakeholders
    • Contribution to strategic account reviews

    Transformation & Innovation
    • Participation in internal process optimization initiatives
    • Contribution to AI integration initiatives to improve productivity, quality, and delivery times

    Impact
    • Improvement of project team operational performance
    • Optimization of strategic account profitability
    • Enhancement of service quality and luxury client satisfaction
    Delivery Management PMO Project Governance
Check out Arnaud's experience

Reviews

5.0

Out of 2 ratings

C

Corina

L'Oréal DMI CPD + Studio

Reviewed on 11/18/2024

I had the pleasure of working closely with Arnaud for 5 months at Garnier, within the e-commerce Content team. He managed the production of e-commerce product pages for the brand, from A to Z. This included writing briefs for photoshoots and retouching, supervising the design, incorporating feedback from all stakeholders, and finally, delivering the assets to the different countries. Arnaud proved to be an efficient collaborator, with excellent project management skills, enabling him to consistently meet deadlines.
C

Corina

L'Oréal DMI CPD + Studio

Reviewed on 11/18/2024

I had the pleasure of working closely with Arnaud for 5 months at Garnier, within the e-commerce Content team. He managed the production of e-commerce product pages for the brand, from A to Z. This included writing briefs for photoshoots and retouching, supervising the design, incorporating feedback from all stakeholders, and finally, delivering the assets to the different countries. Arnaud proved to be an efficient collaborator, with excellent project management skills, enabling him to consistently meet deadlines.

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Education

  • Master 2 Business Administration
    EDHEC Business School
    2000
    Programme Grande École – Master 2 en Business Administration, majeure Marketing Mémoire : Le Category Management, un levier de croissance sur un marché en phase de maturité Stage assistant category manager chez LIXIR (BACARDI-MARTINI)
  • Specialized MBA | Digital Marketing & E-commerce
    De Vinci Executive
    2014
    Formation avancée en webmarketing, e-commerce et transformation digitale Mission de conseil stratégique : accompagnement de LACOSTE dans la construction de son flagship digital Stage de Web Data Analyst chez CONTENT SQUARE

Skill set

Functional Scoping
User Stories / Backlog
AMOA
Product Owner
Project Governance
Salesforce Commerce Cloud
CMS & E-commerce Platforms
Agile / Scrum Methodologies
Analytics & Digital Performance
PMO
User Experience (UX)

Categories