Freelancer profile translated to English.
Back to original languageAbout Arnaud
Workplace Project Manager / Certified Professional Coach / Transition Manager
I help General Management, HR, Real Estate, and General Services departments advance their workspace design, relocation, usage evolution, and work environment transformation projects.
I step in when projects are blocked not only by technical issues but also by buy-in, governance, decision-making, or usage challenges. I also work as a transition manager.
What I can offer you:
- Project scoping: objectives, stakes, stakeholders, risks, timeline;
- Operational management: coordination of trades, real estate, HR, service providers, and users;
- Governance: steering committees, technical committees, decision-making, action plan tracking;
- Change management: listening to teams on the ground, clarifying obstacles, fostering adoption of new uses;
- Workshop facilitation: usage, lessons learned, team building, CSR awareness, seminars;
- Experiential workshops combining theater, improvisation, and coaching to bring ground-level issues to light, test postures, and reinforce messages in a different way.
Possible deliverables:scoping note, roadmap, timeline, stakeholder matrix, steering/technical committee support, workshop summaries, action plan, workshop facilitator guide.
My profile is hybrid:15+ years of project management in demanding environments, expertise in Workplace / tertiary real estate / general services / facility management, a professional coaching certification, and experience in theater, improvisation, and stage direction.
Key references:
- Projects up to 25,000 m²;
- Headquarters of 10,000 m² for over 1,100 employees;
- Annual budgets up to €10 million;
- GRDF: immersive CSR workshops through games, improvisation, and real-life scenarios.
My added value:connecting strategic vision, operational reality, and human dynamics to transform decisions into concrete actions.
French
Native or bilingual
English
Conversational
Can work on-site
Verneuil-sur-Seine (up to 50km), Lille (up to 50km), Paris (up to 50km), Montpellier (up to 50km), Lyon (up to 50km)
Experience
- LR Design Espace & EnvironnementUser Assistance ManagerPUBLIC SECTORJune 2026 - June 2026Cergy-Pontoise, FranceUser Assistance Manager (AMU) missionfor the design of the future premises of a public organization, subcontracted by LR Design Espace & Environnement (Val d’Oise, France).**Pre-Project Phase**:
- Human and organizational diagnosis.
- Facilitated the scoping meeting with the executive committee, co-facilitated two needs assessment workshops (technical teams and administrative teams),
- Gathered actual usage patterns, group dynamics, and subtle signals.
- Observed interactions and operating methods beyond functional aspects.
- Specific questionnaire sent to the future head of the field teams, who was absent from the workshops.
**Deliverable**: AMU restitution report combining field observations, human dynamics, and operational needs, directly usable for macro-zoning and detailed functional programming. - GRDF - Direction Nord Ouest
On Malt
Immersive CSR Workshop Facilitator – Improvisation & Real-life ScenariosENERGY AND UTILITIESMay 2026 - June 2026 (1 month)Lille, FranceMission to facilitate immersive CSR workshops for GRDF (North-West Division), designed around theatrical improvisation applied to raising awareness among field teams.
My contribution:I designed and facilitated a series of CSR workshops at two sites (Lille, Rouen) for operational teams, transforming the company's 8 CSR policy commitments into acted-out and debriefed skits. The goal: to foster concrete ownership of CSR issues through play rather than top-down communication.My responsibilities:- **Design of the complete pedagogical guide**: warm-ups, constrained improvisation exercises, debrief structuring
- **Co-construction with the client CSR team**: custom role-playing cards, realistic field scenarios, keywords and messages to anchor
*Integration of feedbackbetween the two sessions to refine the format (structured training theater rather than free improvisation)- Articulation between organizational coaching, facilitation, and workspace design consulting for collective time management
This mission draws on my dual background: 15 years of experience in Workplace and Facility Management project management, and training as an actor-director, allowing me to design programs where learning through play serves concrete business objectives, CSR awareness, team cohesion, and change management.This type of workshop can be adapted to other themes. - SNCF Connect & TechHead of Real Estate and Major Development ProjectsTECHApril 2019 - September 2025 (6 years and 5 months)Saint-Denis, FranceHead of Real Estate and Development Projects at SNCF Connect & Tech.Management of strategic workplace projects, directly linked to organizational, usage, and collective performance challenges.Key achievements:*Client-side Project Manager, responsible for the design and oversight of the new 8,500m² headquarters, from construction to move-in, from micro-level and usage design to change management support*Real Estate Project Manager for the redevelopment of regional sites (5,000m²)*Management of a headquarters project of approximately 10,000 m² for over 1,100 employees*Oversight of a portfolio of approximately 25,000 m²*Management of annual budgets up to €10 million*Coordination of multiple stakeholders (management, business units, service providers, users)Intervention at the intersection of:
- Real estate strategy
- Design and construction supervision
- Budget management
- Work organization
- Employee experience
- Operational implementation
- Change management
- Management of various stakeholders
- Coordination and liaison with the SNCF Immobilier group
Key role in aligning strategic vision, actual usage, and working conditions.
Recommendations
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Certified Professional CoachCoaching Ways accredited by ICF2026
- Certification for Head of General Servicesib Cegos2025Certification Responsable des Services Généraux
Certifications
- Certified Professional CoachCoaching Ways accredited by ICF2026
- Head of General ServicesIb Cegos2025