Arnaud Mendjikian

UX Designer since 2016, I have worked on numerous topics:

E-commerce, media sites, Mobile Apps, Gaming Apps, intranets, showcase sites, corporate sites, chatbots....

And for many brands:

Radio France, Malakoff Humanis, SeLoger, GQ, Valeo, BabyBio, L'Oreal Paris, Danone, Téfal, Flying Blue, DS Automobile, Eurorepar, Saint Gobain, Krups, FDJ, RekYou, Topologie...

I will be able to support you throughout your project by adapting all my knowledge to your environment. As an UX professor, I have developed my teaching skills, which will allow me to explain my approach clearly and precisely, to ensure the best possible communication quality.

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Skills

- Analysis of your needs and understanding of your environment

- Definition of your objectives using scoping and prioritization workshops

- Audit of pages and user journeys

- Definition of the research strategy based on budget and deadlines

- Implementation and conduct of research in person or remotely:

• Recruitment

• Protocol writing

• Conducting interviews and user tests

• Questionnaire creation

• Development of XP Maps, User/Customer Journeys...

- Market and review observation of your services and those of your competitors (Customer Service, App Store, social networks, Trustpilot....)

- Navigation data analysis

- Use of tools like Hotjar to analyze real-time behavior

- Reporting of results and recommendations

- Co-design workshop

- Site map and content

- Wireframing & interactive prototype

- User testing

- Iteration

- Listing of all elements to be tracked for analytics

- A/B testing

- Monitoring of results according to objectives

- User surveys to gather feedback after initial use

- Iteration for optimization