Freelancer profile translated to English.

Description

With 19 years of experience in a major French bank, I now offer my skills to companies for administrative management, customer support, and back-office tasks. My background has allowed me to develop a solid mastery of file processing, request tracking, customer communication management, and administrative organization. Rigorous, reliable, and responsive, I provide structured, serious, and efficient remote support.

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

La Banque Postale
Administrative Manager & Business Development
BANKING AND INSURANCE
January 2003 - July 2022 (19 years and 6 months)
• • Management and follow-up of client files in a regulated and demanding environment
• • Administrative processing: data entry, verification, updating, and archiving of documents
• • Detection of business opportunities and customer guidance
• • Interface between clients and internal departments to resolve complex situations
• • Strict adherence to procedures and deadlines
Missions d'intérim
Various Sectors
January 2002 - January 2003 (1 year)
• • Various assignments in different environments, developing adaptability, rigor, and the ability to quickly integrate into new work contexts.
Adaptability Rigor Versatility Team Spirit Responsiveness