Freelancer profile translated to English.
Back to original languageAbout Arnaud
Experienced manager in digital services, I have supported teams and major projects within ESNs for over 25 years.
Curious, committed, and human-oriented, I chose to complement my career by training in professional coaching.
My approach is based on dual expertise: managerial and operational IT team leadership, and human potential development for high-performing and aligned organizations.
French
Native or bilingual
English
Conversational
Can work on-site
Lille (up to 50km)
Experience
- Altinéo&CoFounderSeptember 2025 - Today (11 months)Lille, FranceCreation of a managerial support and professional coaching firm. Altinéo&Co: Partner in sustainable performance for Tech companies, supporting leaders and managers in strengthening their leadership, engaging their talent, and structuring sustainable performance. Tailored, concrete, and human approach, combining managerial training, consulting, and coaching to link human performance and business effectiveness.
- INETUMResources ManagerDIGITAL AND ITJuly 2018 - July 2024 (6 years)Lille, FranceSupervision of 150 employees – service center (600 people).My missions:• Hierarchical management of employees through operational managers• Management of staffing, turnover, and employee pyramid• Definition, implementation, and management of annual growth and training plans• Management of performance reviews (Annual, Professional, mission follow-ups…)• Supervision of recruitment and internal/external subcontracting• Backup for the center director (P&L, reporting, indicators)
- Gfi InformatiqueService Delivery ManagerDIGITAL AND ITNovember 2013 - June 2018 (4 years and 7 months)Lille, FranceAccount Manager (€750k to €3M) in a service center for major clients (AG2R, BNPP, Crédit Agricole…).My missions:• Contractual management of commitments• Client relationship management and economic steering• Multi-site management (80 employees)• Implementation of indicators and continuous improvement plans
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Education
- Diplôme d'Ingénieur Maître en production industrielleInstitut Universitaire Professionalisé de Béthune1999Diplôme d'Ingénieur Maître en production industrielle