Freelancer profile translated to English.
Back to original languageAbout Arnaud
Experienced Consultant, Program Director, and Product Manager with 10 years of experience, I have supported numerous clients in multi-sectoral contexts (media, telecom, banking/insurance, local authorities, etc.) in the framing, design, and deployment of innovative digital services with high added value for end-users.
I will enthusiastically and effectively support you on the following topics:
- Innovative Project Management: Market and opportunity study, pain point prioritization, value proposition and offering framing, MVP design, mock-up development and user testing, business model, functional and technical specification development, partner search and contracting (RFI/RFP), regulatory compliance (GDPR), project governance framing, deployment and evolution support
- Operational Product & IT Management: Product Manager & Product Owner for web & app digital platforms, user story writing, sprint management, A/B testing, KPI production, user acquisition and usage increase strategy, benchmark & identification of future needs and differentiation axes, continuous improvement plan development and management
- IT Program Management: IT system redesign projects, application migration programs, process optimization and automation (testing & validation, deployments, etc.), big data/DMP platform design and deployment, cloud infrastructure deployment
- Organization and Process Transformation: Performance audit, identification of shortcomings and development of corrective action plans by project, KPI development, action plan and transformation project management (project governance redesign, process and role/mission optimization by entity, etc.)
French
Native or bilingual
English
Native or bilingual
German
Basic
Can work on-site
Paris (up to 50km)
Experience
- Radio FranceProduct Manager - Digital Record LibraryPRESS AND MEDIAMarch 2021 - Today (5 years and 2 months)Paris, FranceOverall project management for the redesign of the digital record library. Organization of business and technical project meetings, liaison with sponsors, facilitation of workshops/projects:- Audit: organizational, process, and information systems- User Discovery: analysis of work produced by the UX Designer and characterization of needs & pain points based on personas (2 types of populations: documentation service and radio stations)- Product Discovery: International benchmark & inspiration through interviews with international radio stations (BBC in the UK, NPR in the US, SWR in Germany, Radio Suisse, Radio Canada, Danish Radio, Swedish Radio) and benchmark of publisher solutions (advanced RFI)- Data Model: Synchronization with data migration work and focus on the target model ("FRBR" or entity-association) to account for the complexity of the legacy system and the needs for extending the model regarding music collection management (creation of work/expression/manifestation/item entities)- Tenders: development of a market segmentation strategy consistent with needs. Launch of a Proof of Concept, back-office vs. front-office segmentation with make vs. buy arbitration based on market maturity and customization needs
- NewzikDigital Consultant & Product ManagerSOFTWARE PUBLISHINGJanuary 2021 - February 2021 (1 month)Paris, FranceNewzik offers an innovative digital sheet music management solution for musicians with extended collaborative features (the Google Drive of music).My mission: to support Newzik in developing its product strategy regarding the emergence of a new technology under development (Machine Learning):- User Research: user interviews, quantitative studies, trends, clarification of target audiences/pain points/use cases and prioritization- Product Benchmark: analysis of competing solutions & positioning of the Newzik solution- Product Design & Business Model: feature prioritization (prototype/MVP/evolutions) considering market, operational, and technical constraints. Proposal of a functional roadmap and a business model associated with each feature
- AXA SAConsultant & Product Manager - AXA Health/Wellness PlatformBANKING AND INSURANCEApril 2017 - September 2018 (1 year and 6 months)Nanterre, FranceDesign, development, and multi-country deployment of a digital Health/Wellness platform:- Development of a POC, development, and pilot testing within 3 months- Multi-country deployment: roadmap development, GDPR compliance, feature prioritization & arbitration- Support for the development provider based in Bilbao (Spain) through daily & weekly meetings, KPI development, implementation of agile best practices, etc.
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Education
- Civil EngineerMines Paris - PSL2011Initiation aux théories de conception innovante et application de la méthodologie "C-K" dans des contextes industriels à forte composante technologique
- DEM JazzDidier Lockwood Music Center (CMDL)2020Formation professionnelle de haut niveau en jazz & musiques improvisées : cours d'instrument, d'harmonie / arrangement, rythme, oreille, ateliers, MAO & techniques du son DEM jazz obtenu en parallèle via un partenariat avec le CRD du Val Maubuée