Freelancer profile translated to English.
Back to original languageAbout Arnaud
I have over 20 years of experience in the banking sector where I held team management positions in various functions: IT, Data, Marketing, and Private Banking, at Crédit Agricole and BNP Paribas.
For the past 6 years, I have been working as a freelancer. My last assignment recently ended at CCF (2 years), where I was a project manager for Campaign Management and Commercial Steering, and Workstation projects. I was involved from scoping to acceptance, by federating Data, IT, and business teams in Agile (JIRA) and ensuring fluid and effective communication.
I manage and lead multidisciplinary business, data, and IT teams within the framework of transformation projects.
French
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- Groupe CovéaProject ManagerBANKING AND INSURANCEAugust 2024 - Today (1 year and 10 months)Within the Collective Insurance program, composed of 40 people managed in Agile: business teams, project managers, designers, developers, testers
- Scoping, costing, planning of integration projects into the repository and annual renewal of contracts for the MMA collective health and provident insurance package.
- Immersion and facilitation of workshops with business units to define needs: actuaries, contract management, premium collection, payment management (SEPA, DSN, ...).
- Workshops with IT teams to present business needs, qualify and design the IT work to be carried out.
- Project steering, prioritization management, steering committee facilitation.
- Creation of the intranet for all employees of the new bank.
Business Environment: Collective Insurance - CCFData and Business Manager for Marketing and Distribution ProjectsBANKING AND INSURANCEJanuary 2022 - Today (4 years and 5 months)Paris, FranceOperational CRM (Adobe Campaign)Project scoping with data teams, tech lead, architects. Transversal steering of the data, IT, and business teams. Business specifications, design, testing of a 500-data datamart (AWS, Stambia).Commercial Steering (Power BI)Business specifications for activity steering (activity, production, outstanding amounts): daily banking, collection, credit, insurance, and provident. Data specifications (modeling and business rules) and testing of a 200-data datamart.CRM Workstation: definition of business processes, authorizations, configuration: client summaries, operations, agenda, meeting reports.Steering of data migration for portfolios, reports, and agendas.
- BNP PARIBAS Banque PrivéeDigital Marketing Project ManagerJanuary 2019 - January 2021 (2 years)Steering of chatbot and dynamic FAQ projects for clients and employees: UX/UI, Development. Digitization of commercial processes: organization of client events, presentation of financial management offers.
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Education
- Ecole Supérieure de commerce - Spécialité ITSaint-Etienne2002
- Higher National Diploma in Management Information Technology - Application DeveloperLycée Aliénor d'Aquitaine1999