Freelancer profile translated to English.

Description

Atlassian Expert - Administration and Optimization of Jira, Confluence & Atlassian Suite

With 4 years of experience as a Jira administrator, I specialize in managing, optimizing, and customizing the Atlassian suite to meet specific business needs. My expertise allows me to support teams in designing effective workflows, automating processes, and improving collaboration.

Key Skills:

Jira Software: Advanced configuration (workflows, custom fields, permissions) and Agile/Scrum process optimization.

Jira Service Management: ITSM (ITIL) configuration, automation, and integrations for service management.

Confluence: Implementation and structuring of collaborative knowledge bases.

Automation & Scripting: Use of tools like Automation for Jira and ScriptRunner (Groovy) to customize Jira.

Integrations: Connecting Jira to other tools (Slack, Bitbucket, CI/CD) via REST API and plugins.

Key Achievements:

Optimization of complex workflows for multidisciplinary teams.

Management of Atlassian Cloud migrations and redesign of existing instances.

Implementation of automations reducing manual tasks and increasing productivity.

Why collaborate with me? I am passionate about creating tailor-made solutions to improve team efficiency. I strive to transform Jira and Confluence into strategic tools adapted to the needs of each organization.

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

Davidson
Atlassian Administrator
September 2024 - Today (1 year and 9 months)
Toulouse, France
Main missions:
Advanced administration of Jira and Confluence instances (configurations, permissions, automations).
Implementation of custom workflows to meet business requirements.
Ticket tracking and management, migration and configuration of Atlassian projects.
Training teams for optimal tool adoption.
SQLI
Atlassian Suite Systems and Applications Administration
September 2021 - July 2024 (2 years and 10 months)
Toulouse, France
As a system administrator, I manage Atlassian tools (Jira, Confluence, Crowd) and ensure the updating of critical servers (Postgres, Artifactory, GitLab). I set up new servers on RedHat, including Apache installation and network configuration. I handle support tickets via Remedy MYITSM and customize Jira/Confluence to meet project needs. I plan tasks according to the Agile Scrum model. My role includes maintaining good relationships with stakeholders and strict adherence to internal procedures. Jira/Confluence/Crowd Administration: Comprehensive management of instances, including installation, configuration, customization, and optimization. User and permission administration. Postgres/Jira/Confluence/Crowd/Artifactory/GitLab Server Updates: Application of regular updates and security patches. Performance monitoring and optimization. New Server Installation on RedHat: Installation of Apache (httpd) and necessary applications. Network configuration and server parameter optimization. Remedy MYITSM Ticket Management: Handling and resolution of technical issues reported by users. Incident tracking and documentation. Jira/Confluence Project Customization and Migration: Creation of custom workflows, management of plugins and extensions. Planning and execution of project migrations. Planning according to Agile Scrum Model: Organization and management of sprints. Collaboration with teams to ensure efficient delivery. KPI Monitoring: Implementation and monitoring of key performance indicators to evaluate processes.
SPIE
IT Technician and Stock Manager at Airbus
July 2021 - September 2021 (2 months)
Toulouse, France
As an IT technician and stock manager, I am responsible for inventory and asset management for Airbus, using ServiceNow software. My role involves receiving, installing, imaging, and securing workstations for various users within the organization. I also ensure precise tracking of equipment and its secure deployment, in accordance with Airbus security standards and procedures. Receiving Subcontractor Materials for Imaging: Verification of material deliveries from subcontractors. Recording equipment in ServiceNow for rigorous inventory management. Inspection of materials to ensure their compliance and condition before imaging. Airbus Workstation Installation, Imaging, and Securing: Installation of operating systems and required software on workstations. Application of imaging to standardize system configurations. Configuration of security settings, including antivirus, group policies, and firewalls. Integration of workstations into the Airbus network and configuration of necessary network access. Testing of workstations to verify their proper functioning before delivery to end-users. Documentation of procedures and specific configurations in ServiceNow to ensure traceability and effective support. Collaboration with Security Teams: Ensuring all workstations comply with company security policies.