Freelancer profile translated to English.
Back to original languageAbout Arnaud
With nine years of experience in information systems management, I have supported numerous teams and projects in achieving their technical and strategic objectives, in demanding and constantly evolving environments.
My background has allowed me to develop real ease in both business ownership (MOA) and technical ownership (MOE), enabling me to effectively manage complex projects, reconciling business needs with technical constraints.
Most recently, I chose to dedicate a year to training in my passion: screenwriting. This enriching break allowed me to nurture my creativity, while taking a step back to reflect on my professional journey and future aspirations. Above all, it helped me to better define the balance I wish to build today between my professional life, personal commitment, and family life.
It is in this context that I wish to return to the IT sector, drawing on my expertise, but also fueled by a new energy.
I am convinced that my profile can bring real added value to your organization, both on the technical and human aspects.
Looking forward to working with you.
Arnaud
English
Fluent
French
Native or bilingual
Can work on-site
Saint-Denis (up to 20km)
Experience
- Free ReseauApplication Manager | Product OwnerTELECOMMUNICATIONSFebruary 2024 - November 2024 (9 months)Paris, FranceResponsible for the governance and evolution of AVM: an application for monitoring fiber optic deployment by internet service providers.- Writing user stories- Real-time monitoring of fiber optic line deployments.- Implementation of statistics on tool usage rates.- Comprehensive retroactive documentation
- SIITechnical-Functional Project ManagerBANKING AND INSURANCEMarch 2019 - November 2023 (4 years and 8 months)Montreuil, FranceWithin the RSD10 unit, we manage several HR repository applications available to all BNPP group employees (approximately 200,000 employees).Run on REFOG (organizational repository):- Level 3 support, training for level 1 and 2 support, Monitoring and Reporting- Specification of evolutions, client deployment (CFT transfers, automation, encryption)Project Manager for the technical migration of the JAD (job activity directory) application:- Comprehensive retroactive documentation of the application (use cases, requirements specifications)- Coordination of the technical migration project (transition from Java/JEE Framework to Angular JavaScript and migration from AIX server to LINUX).- Management of the Aubay TMA (Third-Party Application Maintenance).QUAREF (repository quality) referent:- Creation of KPIs to measure the data quality level of REFOG- Preparation of QUAREF's evolution towards Business Objects.
- Bureau VeritasApplication Manager / Business Analyst.ENVIRONMENTALJune 2016 - June 2018 (2 years)LevalloisWorking within Bureau Veritas Certification, my primary mission was to support companies in their certification process. My application scope included a customer portal, a survey sending application, and a part of the Siebel CRM. This scope was managed autonomously.CRM Siebel and Maestro customer portal:Responsible for managing clients, key account contracts, and certificates via CRM(process evolution, reporting, level 3 support)Full management of the customer portal (responsible for portal evolutions, country deployment, back-office training, and level 3 support)Creation of monthly statistics for tracking the activity of clients using the portal. (via SQL or the B.O Tableau tool).Project Coordination:Coordination of the implementation of a Single Sign-On (SSO) between the customer portal and the Bureau Veritas "LEAD" e-commerce site.Coordination of technical teams in France and India for the implementation of an automated survey sending solution.Design:Design of the new certificate generation tool for Bureau VeritasDesign of the automatic customer survey sending solution
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Education
- Master 2 MiageParis Dauphine University2013Master 2 MIAGE en Alternance - Université Paris Dauphine (Méthodes Informatiques Appliquées à la Gestion des Entreprises) Spécialisation en informatique pour la finance.
- 2018G2R Formation2018Formation web développement : HTML, CSS, Javascript. Bootstrap, Materialize, Jquery Node.js, React.js. MangoDB. PhoneGap.