Freelancer profile translated to English.
Back to original languageAbout Arnaud
👋 I am an experience designer / UX designer / service designer.
For over 15 years, I have been designing simple products for complex systems.
My job? To understand the real uses, behaviors, and needs of users to create or improve meaningful services, products, or interfaces.
No WOW design, but useful and effective.
I go into the field, I dig, I observe, I question. We reveal the obstacles, identify opportunities, and make real people talk to create the right products.
I work with startups, VSEs, SMEs, large companies, and public institutions.
We work on digital or non-digital services, B2B, B2C, B2BtoC SaaS products, e-commerce, business tools...
In short, wherever user experience is key.
👉 My skills:
UX design · User research · Service design · UI design · Product design · Ideation and co-design workshops · User testing · Product strategy · Training facilitation
👉 My convictions: The field does not lie.
A good design is not just pretty, it is useful, usable, and therefore used. And a good team is one that puts the user at the center - for real.
🎓 I also regularly work with incubators, groups of entrepreneurs, or internal teams to train them in design methods and pass on this Design culture of "understanding before designing".
If you want to create a better product, overhaul a shaky service, or simply start on the right foot, I remain at your disposal.
French
Native or bilingual
Can work on-site
Lyon (up to 50km)
Experience
- StashUX designer / Lead UX design / TrainerDIGITAL AND ITJune 2009 - Today (17 years and 1 month)Lyon, France• Clients (+200 VSEs - SMEs - Mid-sized companies & large accounts): Geodis, Hotelissima, Lafuma Mobilier, eShard, Bouygues Telecom, Groupe Fournier, Groupe Seb, Disneyland, HP, Wella, Papermind, Franprix, Danone, Macif, Darty, Ricard, Sodebo, Les bons profs, Voyage SNCF, Air Caraïbes, Total, AFP, INPES, Lease Plan, SNCF, La Tour Immo, Olympique Lyonnais, Peugeot, INRIA, ...
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