Freelancer profile translated to English.
Back to original languageAbout Arnaud
Your tools don't talk to each other. Your team re-enters the same data from one software to another. You have an IT project that has been dragging on for too long and no one internally to really manage it.
That's exactly where I come in.
I support VSEs and SMEs that want to make technology work for them without hiring a CIO, and without 18-month projects. Specifically in 3 areas:
→ Audit & optimization of your internal workflows where your teams waste time without measuring it
→ Integration and migration of business tools: CRM, ERP, SaaS solutions, process automation
→ Development of custom tools when the market doesn't meet your needs
I am the single point of contact between technical and business. I understand both languages, I manage end-to-end, I report on results, not deliverables.
Recent reference: optimization of processes for an accounting firm in Alsace. Result: 1 hour saved per client file, complete elimination of manual re-entry between tools.
10 years of experience in managing digital transformations at Canal+, Chanel, and two products launched solo.
→
French
Native or bilingual
English
Fluent
Italian
Basic
Can work on-site
Paris (up to 50km), Strasbourg (up to 50km), Colmar (up to 10km)
Experience
- CHANELIntegration Project ManagerLUXURY GOODSNovember 2024 - Today (1 year and 9 months)Paris, FranceManaged integration projects between business systems in a complex Azure environment. Capacity planning for development, architecture, and analysis teams. Budget control and PRINCE2 governance. Coordination of multidisciplinary teams. End-to-end monitoring and optimization of integration flows.Tools: JIRA · Confluence · Azure · PRINCE2
- Canal+Product ManagerFILM AND AVFebruary 2019 - Today (7 years and 6 months)Île-de-France, FranceManaged digital transformation projects within the Canal+ Group. SaaS migration (Web Services, SSO). Technical reference for API strategy and IAM/IAG authentication architecture. Integration of call analysis tools (Nexidia) with international teams. Migration of the Genesys contact center platform (SFR/OBS). Product backlog management, functional and technical specifications, coordination of developers and architects.Tools: Genesys · API · SSO · CRM · SaaS
- Canal+Software DeveloperFILM AND AVDecember 2016 - February 2019 (2 years and 2 months)Paris, FranceDeveloper of the supervision solution for managing incoming traffic flows. Management of the Canal+ IS authentication solution. Project management, analysis of business requests, feasibility assessments, iteration on solutions, estimation and evaluation of user stories and project planning.
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Education
- manager des systèmes d'informations, InformatiqueExia2016manager des systèmes d'informations, Informatique
- BTS IRIS, Informatique et réseauxLycée Jean-Mermoz Saint-Louis2013BTS IRIS, Informatique et réseaux