About Armor
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- Armor InnovationFounder & PresidentTECHOctober 2025 - Today (10 months)Pleyben, FranceFounder & PresidentArmor Innovation – AI, Automation & 3CX Telephony ExpertPleyben, Brittany · On-site meetings & Remote FranceMaking Artificial Intelligence accessible and profitable for VSEs, SMEs, and artisans in the Center-Finistère region.I founded Armor Innovation, a consulting firm specializing in no-code automation, artificial intelligence, and professional telephony for businesses in Finistère.Main Services:✅ Strategic Audit: identification of time-consuming tasks to automate first✅ Deployment of autonomous AI agents (n8n, Make.com)✅ 3CX Phone System: local number, call queue, call forwarding — turnkey✅ GEO Referencing: be cited by ChatGPT, Perplexity, Google AI Overviews✅ Websites & e-commerce optimized for conversion (WordPress, Elementor)✅ AI content generation (voiceovers, text, visuals)✅ Training and skill transfer for your teams✅ IT & Cybersecurity ServicesConcrete results: 10 to 30 hours saved per week, zero re-entry, error reduction.What sets us apart:
- Finistère (29) roots — we know the local realities
- Pragmatic approach focused on quick ROI
- Single point of contact, easily reachable
- Sustainable support: training included, you retain control
Free 30-minute strategic diagnosis — let's talk about your project. - HORNBACH Baumarkt AGAssistant Head CashierRETAIL (SMALL BUSINESS)July 2022 - October 2025 (3 years and 3 months)Étoy, VD, SwitzerlandIn parallel with my IT duties, I oversee the operational supervision of the checkout line: financial flow management, opening/closing procedures, and direct technical support for checkout stations. Interface between field teams and central IT for hardware and software incidents.
- HORNBACH Baumarkt AGIT & Process Optimization ManagerRETAIL (SMALL BUSINESS)March 2020 - October 2025 (5 years and 7 months)Étoy, VD, SwitzerlandAs the IT and site optimization referent, my mission was to ensure system performance and digitize business processes.🔹 IT Support & Infrastructure:• Managed IT support (Level 1/2) for the entire site: diagnostics, incident resolution, and escalation to central teams.• Preventive and corrective maintenance of IT equipment (PCs, Zebra thermal printers, peripherals).• Access rights administration (IAM) and Microsoft 365 environment management (Teams, groups).• IT hardware lifecycle management (orders, inventory, replacements).🔹 Optimization & Projects:• Design and deployment of an automated voice announcement system (via Audac), integrating AI voice generation technologies (Microsoft, ElevenLabs).• Development and deployment of automation solutions (Power Automate) to optimize internal processes.• Project management for the deployment of a digital signage solution with Yodeck.• Writing and updating IT procedures and user guides.
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Education
- Self-Taught Learning & Continuous Technological Monitoring IT, AI & Automation Consultant1998Apprentissage Autodidacte & Veille Technologique Continue Consultant IT, IA & Automatisation
- Vocational BaccalaureateMFR Le Belvédère2010Bac Pro