Freelancer profile translated to English.

Description

Medical tele-secretary specialized in administrative management and patient follow-up, I support you remotely to simplify your daily life. I handle your calls, appointment scheduling, agenda management, and medical record follow-up with rigor and confidentiality. Thanks to my experience in patient relations and my mastery of digital tools, I assure you a reliable, responsive service that complies with the requirements of the medical sector.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

freelance
Medical Tele-secretary
January 2024 - December 2025 (1 year and 11 months)
Answering calls, processing instructions on Doctolib, drafting messages, managing emergencies.
Rigorous organization Good diction Discreet attentive Proactive
Meilleurtaux Santé
Health Manager
July 2018 - January 2024 (5 years and 6 months)
Processing direct benefits for members or health professionals. Recycling of mandatory scheme flows. Receiving and managing phone calls from insured persons and health professionals, handling their requests (benefits, files, contributions...)
INTELCIA
Customer Advisor
August 2017 - July 2018 (11 months)
Customer service representative for SFR's ADSL technical service. Incoming call reception and needs identification. Providing a solution as quickly as possible.