Freelancer profile translated to English.

Description

UNDERSTAND, MAKE SENSE, FORMALIZE, SHARE

• I enjoy modeling complexity to help a group move forward. I believe in design that provides tools and visual aids to align visions, identify priority issues, drive and organize action.

• I want to use systems thinking to address complex issues and bring real value to projects.

• I am convinced of the power of design to ask the right questions, design for the user, and formalize knowledge to help thinking go further.

• Nothing is more effective than bringing the right people together with the right tools for co-design sessions to solve long-standing problems in a short time through collective intelligence.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Spanish
Conversational

Workplace preferences

Can work on-site

Montpellier (up to 50km), Marseille (up to 30km), Toulouse (up to 30km), Paris (up to 50km)

Syndicat Mixte du bassin de Thau
Service Designer
ENVIRONMENTAL
December 2024 - Today (1 year and 6 months)
Sète, France
Addressing the issue of end-of-life pleasure boats (BPHU) in the Thau Basin.
Field immersion, analysis, co-design workshop, experimentation.
Stakeholder mapping, work with the Prefecture, FIN, APER, 2 pilot ports (Sète and Agdes), boaters, maintenance workshops...
Workshop Facilitation User Research Experimentation Co-design
OpenTourismLab
SERVICE DESIGNER
TRAVEL AND TOURISM
October 2024 - February 2025 (4 months)
Montpellier, France
Support for the development of the sustainable tourism roadmap 2030 - Montpellier Métropole

Facilitation of a Participatory Forum (65 people) and 2 workshops to identify, with local stakeholders and residents, the priority actions to be taken.
Workshop Facilitation Design Fiction Participatory Forum
Choregraphy
Experience Designer
February 2024 - December 2024 (10 months)
Mission 1:
Support the simplification of the employee experience in light of new constraints: agility, sustainability, quality, safety, customer experience, etc.
Based on the expectations/needs of employees, internal clients, and the company's objectives (triple empathy), we collectively redefined a new employee experience scenario, detailing key innovations/transformations, new rituals, renunciations, and priorities to deploy/imagine.

Mission 2:
Train, support, and coach 3 members of the client team in facilitation and collaborative design of innovative projects:
• Provide creative facilitation methodologies (frame, diverge, converge, prototype, test) > focus on graphic facilitation, script + storyboarding, and prototyping
• Practice through action learning (2 projects to be completed through this support)

Creative divergence, presentation of interviews in the form of short plays to embody learning, writing the script for the co-designed experience, prototyping key elements.
Gamification Workshop Facilitation