Freelancer profile translated to English.

Description

I turn ChatGPT into your marketing co-pilot: LinkedIn/cold email lead automation, personalized email workflows, auto-generated social content. No-code only (Make/Zapier/n8n). Save 10-20h/week for Swiss/international SMEs. Quick missions + test packs available! FR/DE/EN."Essential tags (add them all):

Marketing Automation, ChatGPT, Artificial Intelligence, Prompt Engineering, Make.com, Zapier, n8n, Lead Generation, Cold Outreach, Email Marketing, LinkedIn Automation, AI Content, Marketing Automation, No Code, Switzerland, Romandie, Geneva, Lausanne

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

AMK Digital
Customer Relations & Online Reputation Specialist | Local Businesses
RETAIL (SMALL BUSINESS)
January 2026 - Today (7 months)
Lausanne, Switzerland
Freelance – Digital Visibility & Customer Relations Optimization (Lausanne / Vaud)
2026 – Present

I assist local businesses (real estate, garages, salons, driving schools, and proximity shops) in improving their online image and optimizing their customer communication.

My approach is “results-oriented”: saving time, professionalizing interactions, and building trust from the first contact.

Main interventions:
• Online Reputation Management: drafting professional responses to Google reviews (positive and negative), tone adapted to the company's image, highlighting strengths.
• Google Business Profile Optimization: optimized description, services, information consistency, overall presentation improvement.
• WhatsApp Business Organization: welcome message, quick replies, response scripts (pricing, availability, appointments, practical information) to reduce repetitive messages.
• Visual Support Creation (Canva): promotions, prices, announcements, and ready-to-publish visuals for social media.
• Prospecting and Follow-up: initial contact, follow-ups, lead qualification, and structured information transfer.

Objective: strengthen credibility, improve customer experience, and increase conversion rates.
Coop
Business Manager
RETAIL (SMALL BUSINESS)
October 2023 - Today (2 years and 10 months)
Crissier, Switzerland
Freelance in IT & electronics assistance, I help individuals and small businesses install, configure, and optimize their everyday devices (PC/Mac, smartphones, Wi-Fi, TVs, printers, etc.).

Thanks to my experience in electronics sales and consulting (Interdiscount), I offer a clear, fast, and solution-oriented approach, with reliable and professional service.

What I can do for you:
• PC & Mac Installation / Configuration
• iPhone / Android Support (settings, transfers, iCloud)
• Slow PC / Bugs / Performance Optimization
• Wi-Fi / Router / Home Network Connection
• TV / Apple TV / Chromecast / Soundbar Installation
• Printer / Scanner Installation
• Account Security (passwords, 2FA, recovery)

📍 Based in Lausanne, available in the canton of Vaud
✅ Quick intervention • Simple explanations • Clean results
Artificial Intelligence AI Chatbot Google Ads Freelance