Freelancer profile translated to English.
Back to original languageAbout Arielle
Freelance Commercial Assistant specialized in heavy and medium-duty industrial racking. And wholesale trade
My expertise: saving you time on quoting, administration, and after-sales service.
With several years of experience in the sector, I understand your challenges: technical nomenclatures, measurements, manufacturing lead times, transport, installation... and especially the after-sales management that goes with it.
What I can do for you:
- **Quotes & Pricing**: Technical quotes, DPGF, technical memorandums, offer follow-ups
- **Odoo Management**: Commercial setup, quotes, orders, invoicing, stock tracking
- **Sales Administration**: Purchase orders, delivery notes, production monitoring, coordination between engineering, workshop, and transport
- **After-Sales Service**: Customer complaint management, disputes, credit notes, resolution tracking. I am very responsive and solution-oriented
- **CRM & Reporting**: Hubspot, Salesforce. Tracking spreadsheets and commercial follow-ups
Why hire me?
Because I already speak your language. Pallet rack, cantilever, upright, beam... no training time needed. I am autonomous, rigorous, and I handle after-sales service with a smile, even under pressure.
Tools mastered: Odoo, Advanced Excel, Sage,
Available for immediate remote work for one-off projects or on a monthly package.
Let's connect to see how I can relieve your sales department.
French
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- GXO LOGISTICS FRANCEADMINISTRATIVE AND AFTER-SALES AGENTRETAIL (SMALL BUSINESS)June 2025 - Today (1 year and 2 months)Corbeil-Essonnes, France• Administrative management of client and supplier files• Schedule and appointment management• Responding to phone calls and emails• Responding to customer complaints and requests• Monitoring client files and orders• Resolving product and service issues, tracking incidents and accidents◦ Providing information on products or services
- B-PARTNERS (filiale de TEXACO)LOGISTICS ASSISTANTJanuary 2019 - January 2022 (3 years)• Management of the commercial and logistics department• Preparation of technical files, quotes, invoicing, follow-ups• Shipping monitoring, route and cost optimization• Supervision of general services and supplier management◦ Reporting
- SONGNA SARLLOGISTICS ASSISTANTJanuary 2018 - January 2019 (1 year)• Monitoring storage and transport of WFP food products• Coordination with field teams for distribution, monitoring of routes and logistics procedures in the area
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Education
- LICENSEÉcole Supérieur Technique La SALLE2020LICENCE
- BTS Logistics and TransportEcole supérieur Technique La SALLE2019BTS Logistique et transport