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Description

With my years of experience in IT support, I would be delighted to bring my expertise.

Whether as part of a team or independently, I have a great capacity for adaptation and good interpersonal skills.

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Toulouse (up to 50km)

DEVINLEC
APPLICATION SUPPORT TECHNICIAN
LUXURY GOODS
September 2025 - Today (11 months)
Portet-sur-Garonne, France
-Windows environment
-Manage support for the OCTAEDRE application for sales teams across all Leclerc jewelry stores in France (236 MAB)
-Assist sales representatives in using the OCTAEDRE application.
-Report bugs in the OCTAEDRE application
-Manage hardware support, client workstations, sales workstations, tablets, scanners, servers, label printers (ZEBRA), POS terminals, and MAB check readers.
- Send switches to stores, open network traffic
- Perform tests on new versions of internal software before they go into production.
OCTAEDRE Active Directory Zebra Microsoft Azure Windows 10
MINISTERE DE L'AGRICULTURE ET DE LA SOUVERAINETE ALIMENTAIRE
APPLICATION SUPPORT TECHNICIAN
AGRICULTURE
January 2025 - August 2025 (7 months)
Toulouse, France
-Windows and Ubuntu environment
-Handle user incidents and requests via the GLPI tool
(10 tickets per day)
-Create and delete agent accounts using Active Directory and Compte Agricole (internal tool of the Ministry of Agriculture)
-Manage office equipment, workstation imaging
-Onboard new employees, assist with workstation setup, and issue equipment
-Application support for Sybase and Informatica tools
GLPI Informatica Sybase Active Directory Windows 10
Septeo
OFFICE365 ADMINISTRATOR
REAL ESTATE
March 2024 - December 2024 (9 months)
Montpellier, France
-Windows environment
-Backend processing for the national notary migration project
-Configure tenants via Office365 for 1900 notary offices, 12000 mailboxes across France
-Create user accounts and shared mailboxes within tenants via Office365
-Purchase and assign licenses using the Crayon tool
-Create domain names using the Gandi tool
-Configure domains on tenants: MFA, DKIM
Office 365 Windows Server crayon DKIM MFA