Freelancer profile translated to English.

Description

KAPA-IT SERVICE is a company from Marseille specializing in IT, born with the desire to provide the right solution for your projects, more relevant and truly tailor-made.

At KAPA-IT SERVICE, our mission is to help our clients make the best use of their IT tools (systems, networks, deployments, maintenance, support).

But also to provide competent staff, IT Consultants, Technicians, Helpdesk agents, Administrators, Developers, Project managers.

We offer a full range of IT services for professionals as well as individuals.

We intervene with professionals and individuals to offer you IT services such as:

📌IT Development

- Creation of website & mobile...

- Creation of blogs, e-commerce sites...

- Software solutions, Business applications...

- UX and UI Design, graphic design...

📌IT Administration

- Information system administration (Windows, Linux, OS)...

- Server operation (Windows, Linux)...

- TCP/IP Networks...

- Virtualization

- IT infrastructure (Workstations, Servers, Printers, Scanners, Connected devices...)

📌IT Maintenance-Managed Services

- Integration, migration, deployment,...

- Technical support...

- Managed services...

- Retail...

- Helpdesk..

- Installations and repairs...

- Service desk & Proximity..

- Remote maintenance...

Industry field of expertise

Languages

English
Conversational
Spanish
Basic
French
Native or bilingual

Workplace preferences

Can work on-site

Nîmes (up to 50km), Montpellier (up to 100km), Marseille (up to 100km), Aix-en-Provence (up to 100km), Nîmes (up to 100km)

ON SITE
Support IT Engineer
June 2023 - November 2023 (5 months)
Ensuès-la-Redonne, France
• IMACD: Installation, relocation, addition, modification, and removal of IT equipment.
• Smart Hands: Assistance for equipment maintenance (servers, printers, APs, etc.).
• Inventory management: Tracking and renewal of replacement equipment.
• Disposal of obsolete equipment: Returning equipment after data erasure.
• Device replacement and exchange: Managing device replacement requests for employees.
• Closing the day by updating tickets and reporting ongoing incidents.
• On-call 24/7
(KAPA IT SERVICE)
OFFICE 365 ADMINISTRATOR
June 2022 - June 2022
• Deployment of the Microsoft Office 365 productivity suite on the network.
• Administration of the Office 365 interface, from user management to backup and restore.
• Management of rights, modification, and access to Microsoft accounts.
• User support for OUTLOOK, ONEDRIVE migration.
• Writing and utilization of technical documentation.
• User training on OUTLOOK, TEAMS, SharePoint, OneDrive.
(KAPA IT SERVICE)
N2-N3 TECHNICIAN & IT ADMINISTRATOR
September 2021 - November 2021 (2 months)
• Installation and configuration of Raspberry Pi under Linux.
• Installation and implementation of BELIVE cameras.
• N1 proximity support for incidents and image upload to the BELIVE server.
• BELIVE training.