Freelancer profile translated to English.

Description

Dynamic virtual assistant and telemarketer, specializing in customer relations, commercial prospecting, and remote administrative management. Thanks to my phone skills, organizational skills, and results-oriented approach, I help companies develop their client portfolio while ensuring rigorous administrative follow-up and quality service.

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational
Malagasy
Native or bilingual
Italian
Basic

Workplace preferences

Remote only

Primarily works remotely

SAN Mada
Customer Relations & Telemarketing Officer
January 2025 - July 2025 (6 months)
› B2B and B2C telephone prospecting, prospect qualification
› Appointment setting for sales teams
› Calendar management, telephone follow-up and contact tracking
› CRM update and weekly report writing
› Use of CM calls and other tools
Téléprospection B2B & B2C Prise de rendez-vous et qualification de prospects
CE Premium France
Telemarketer & Virtual Assistant
August 2023 - December 2023 (4 months)
› B2B and B2C telephone prospecting, prospect qualification
› Appointment setting for sales teams
› Calendar management, telephone follow-up and contact tracking
› CRM update and weekly report writing
› Use of Ringover and collaborative tools
Prise de rendez-vous et qualification de prospects Gestion administrative
Medecin- indépedant
Virtual Administrative Assistant
February 2022 - December 2022 (10 months)
› Remote administrative management, calendars and schedules
› Email processing and follow-up, daily administrative support
› Data entry and updating, customer tracking
› Report preparation and summaries
Patient file tracking
Respond to clients via internal CRM and calls (appointments, appointment reminders, etc.)
Use of Doctolib, Maiiia, Hellodoc, Ringover
Gestion des appels entrants et sortants Gestion administrative et support virtuel

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Assistante et Secrétariat Physique & Virtuel Informatique, Bureautique et Secrétariat Commerce International et Langues Étrangères
ELCI – Université de Mahajanga
Assistante et Secrétariat Physique & Virtuel Informatique, Bureautique et Secrétariat Commerce International et Langues Étrangères

Other

Anyniat Nomesoa Sarika

CUSTOMER SERVICE AGENT • TELEMARKETER • REMOTE WORKER

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