Antonio Franco

Hey! I'm Antonio, an AI Engineer focused on business impact and specialized in automations, AI agents, and vertical AIs. My approach starts with problems and metrics: I map critical workflows, data sources, and constraints (security, compliance, SLAs) to design solutions that increase revenue, reduce cost per resolution, and shorten time-to-value. I build agents and automations that operate across multiple channels — app, email, Slack — with governance controls (RBAC, PII masking, human-in-the-loop) and telemetry to explain decisions and iterate safely — always prioritizing measurable business outcomes.

From a technical perspective, I deliver end-to-end solutions using Python, Google Cloud/Vertex AI, FastAPI, data pipelines, and RAG where it adds value. I implement containerization with Docker, CI/CD, and observability for latency, drift, and feature-level adoption, backed by comprehensive testing. I work from discovery to go-live, ensuring clear documentation, training the team, and providing actionable playbooks for ongoing operations and continuous improvement. The result: higher conversion rates (trial to paid), more predictable processes, simplified auditing, and a solid foundation to scale AI products with quality.