Freelancer profile translated to English.
Back to original languageAbout Antonio
As a data-driven Key Account Manager, I am an experienced account management professional, focusing on integrating data-driven strategies to maximize growth and customer satisfaction.
With 4.5 years of experience in managing Key Account portfolios, I stand out for my ability to merge commercial relationships with a deep analytical approach. My expertise lies in the strategic use of data to anticipate client needs, optimize sales opportunities, and strengthen loyalty.
As a true privileged point of contact, I am the voice of your company, but I also add a data-driven dimension to every interaction. My proficiency in data analysis, use of technologies such as SQL, Python, and automation tools, allows me to provide concrete insights to guide business decisions.
Let's cultivate your company's growth together through meticulous, data-driven account management. Contact me to identify your needs and the solutions I can offer.
Italian
Native or bilingual
English
Fluent
French
Native or bilingual
Spanish
Conversational
Can work on-site
Bordeaux (up to 50km)
Experience
- Back MarketInternational Key Account Manager (Data driven)E-COMMERCEJuly 2019 - May 2023 (3 years and 10 months)14 Rue François de Sourdis, 33000 Bordeaux, France•Managed a portfolio of 20+ accounts, generating 45.5M€ in annual revenue•Developed and implemented targeted sales strategies through the analysis and improvement of KPIs•Collaborated with cross-functional teams to ensure timely and accurate delivery of products and services to clients•Conducted regular meetings with accounts to identify areas of improvement and address any issues or concerns•Negotiated contracts and pricing with sellers to maximize profits
- Back MarketQuality Account ManagerOctober 2018 - July 2019 (9 months)Bordeaux, FranceMember of the Quality Team, my main scope as Account Manager was to ensure and improve the application of quality processes by sellers on the platform. In addition to that, I was in charge of managing customer solutions for complex cases. My contribution was fundamental to the optimization of the Italian market and its image through social media (Facebook, Trusted Shop and Trustpilot)
- Natixis Corporate & Investment BankingCommercial AttachéMay 2018 - September 2018 (4 months)14 Rue François de Sourdis, 33000 Bordeaux, FranceWhile managing my portfolio, I was responsible for ensuring excellent customer service and pursuing best practices of risk management in the finance department.
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Education
- Bachelor's degree, Business EconomicsUniversità degli Studi di Napoli Federico II2014BAC +3, Business Economics
- Data AnalystWagon2024Boot camp intensif visant à consolider et mettre à jour mes compétences en analyse de données.