Freelancer profile translated to English.

Description

Hello, I offer my e-commerce expertise and sales skills to manage your digital business and/or develop new internet growth drivers.

For the past 3 years, I have supported the growth of the Fnac Darty group through the development of its B2C marketplace. In particular, I implemented an action plan to:

- Increase Gross Merchandise Volume (GMV) by +87% by recruiting strategic accounts and negotiating high-value offers

- Strengthen the position of "diversification" categories by rethinking the website's SEO and web merchandising (mega menu, lifestyle banners and mosaics, redesign of strategic pages, etc.)

- Improve UX and conversion rates by reworking the catalog of best sellers with photo, video, and HTML content (similar to Amazon A+)

- Limit churn by closely monitoring quality KPIs / NPS

I am available to discuss your company's challenges and explore how I can contribute to its development.

Best regards

Languages

French
Native or bilingual
English
Native or bilingual
German
Conversational
Finnish
Basic

Workplace preferences

Can work on-site

Paris (up to 50km)

FNAC Darty
Key Account Manager Marketplace
E-COMMERCE
January 2020 - June 2021 (1 year and 5 months)
Ivry-sur-Seine, France
- Ownership of the Sport and Mobility verticals on the Fnac & Darty Marketplaces
- Implementation of a strategic action plan to achieve +87% GMV (vs +30% target)
- Negotiation and implementation of key periods with the 50+ best merchants
- Monitoring NPS and service quality
- Weekly analysis of figures and recommendations to management
Negotiation Sales Strategy SEO E-commerce
FNAC Darty
Business Development Marketplace
E-COMMERCE
January 2018 - December 2019 (2 years)
Ivry-sur-Seine, France
- Recruitment of 400+ strategic accounts in the Sport & Mobility, Toys & Games, and Editorial Products categories
- Management of 2 intern resources
Business Development English Negotiation Team Management
Transperfect
Business Development Associate
CONSULTING AND AUDITS
January 2017 - June 2017 (6 months)
Cité de Londres, United Kingdom
- Prospecting healthcare players, CROs, medical device companies, pharma and biotech companies
- I implemented 2 pilot eLearning projects for a major French pharmaceutical group
- I concluded an agreement for the translation of a biotech's patents (USD 53k)
Negotiation English CRM Email Marketing Telemarketing