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Antonela MarottaAM

Antonela Marotta

Virtual Assistant

€125/day
Málaga, ES
8-15 years
Dynamism
Problem Solving
Proactivity
Efficiency
Communication Skills

Average response time: 1 hour

Freelancer profile translated to English.
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About Antonela

Hello, I'm Antonela, an administrative assistant for over 6 years. I specialize in helping organize tasks, answer queries, manage information, and find quick solutions for daily needs. I work closely, practically, and adaptably to each requirement, aiming to save you time and simplify your work.

  • Spanish

    Native or bilingual

Can work on-site
Málaga (up to 50km)

Experience

  • KONECTA
    Complaint Handling
    June 2023 - Today (3 years)
    Málaga, Spain
    • • Respond to and resolve customer complaints promptly and effectively
    • • Back office management, payments.
    • • Provide accurate information on policies and procedures
    • • Resolve conflicts and manage complaints professionally.
    • • Familiarity with CRM-like operating systems.
    • • Respond to passengers and customers via email, SMS, calls.
    Empathy Patience Problem-solving
  • Mariana Juárez
    Manager
    RETAIL (LARGE RETAILERS)
    January 2016 - December 2021 (5 years and 11 months)
    • • Exclusive and personalized attention, custom clothing, cash handling, agenda and meeting organization, interviews with photographers, community manager, models, e-commerce, social media management (Instagram, Facebook, LinkedIn), online sales, event organization.
    Organized Creative CRM Agenda Management Event Organization
  • HOSPITAL S.O.S ANIMAL
    Higher Technician in Clinical and Biomedical Laboratory
    HEALTH AND WELLNESS
    May 2025 - June 2025 (1 month)
    Málaga, Spain
    • • Hematological analysis, urine analysis, biochemical analysis, baggage claim handling, advice, Salesforce and Worldtracer management.
    Attention to Detail Precision Efficiency Work Under Pressure Communication Skills

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Education

  • Higher Technician in Clinical and Biomedical Laboratory
    CESUR
    2025
    Técnico Superior de Laboratorio Clínico y Biomédico
  • High School Diploma Certificate in Natural Sciences
    COLEGIO GARACOTCHEA N° 3043
    2009
    Certificado de titulo Bachiller en Ciencias Naturales
Check out Antonela's education

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